Web editor • phoenix az
We are seeking a detail-oriented and customer-focused Web Chat Agent to join our support team.In this role, you will interact with customers through live chat on our website to provide information,... Show more
Telemundo Arizona (KTAZ/KHRR) in Phoenix, AZ, is seeking a.This position is at the heart of our daily news operation, serving as the nerve center of newsgathering while also playing a key role in d... Show more
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Total Traffic + Weather Network.Current employees and contingent workers click .The audio revolution is here – and iHeart is leading it! iHeartMedia,.Americans every month -- a monthly audience tha... Show more
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We are looking for an experienced.The ideal candidate will have hands-on experience building scalable web applications, developing REST APIs, writing clean and testable code, and collaborating with... Show more
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Turning Point USA is a 501(c)(3) non-profit organization founded in 2012 by Charlie Kirk.The organization's mission is to identify, educate, train, and organize students to promote the principles o... Show more
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The Sr Web Developer is responsible for the development of Phoenix Childrenâ€s consumer-facing web properties and digital assets.Working with the Digital Services team, this position plans, designs... Show more
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IDEALFORCE has a contract position available immediately for a Sr Agile Program Manager to join our customer in Phoenix, AZ.Please find below additional details about this job.Kindly respond with y... Show more
Aramark Destinations is seeking a highly skilled Web Management & Digital Experience Manager with deep expertise in Adobe Experience Manager (AEM) and Adobe Target to lead the transformation of... Show more
Multimedia Communications Coordinator.Cartwright School District's motto is "One Team, Una Familia!" which reflects our dedication to treating each child as a cherished family member.We are looking... Show more
Editor For The Arizona Republic/azcentral.The Arizona Republic/azcentral.In this role, you'll be at the front lines of writing and producing compelling opinion columns, crafting impactful video con... Show more
Hi, we're the City-State of DBC, a data-driven creative branding agency.Our mission is to "champion the citizen" our clients.We do this by being radically autonomous & courageously persistent, stre... Show more
Senior Manager, Web & Digital Experience.The Senior Manager, Web & Digital Experience is responsible for the strategy, performance, and customer experience across the company's portfolio of website... Show more
The average salary range is between $ 34,320 and $ 85,508 year , with the average salary hovering around $ 35,360 year .
The average salary range is between $ 41,624 and $ 81,922 year , with the average salary hovering around $ 56,246 year .
We are seeking a detail-oriented and customer-focused Web Chat Agent to join our support team. In this role, you will interact with customers through live chat on our website to provide information, resolve issues, and ensure a seamless online experience. The ideal candidate will have excellent written communication skills, strong problem-solving abilities, and a passion for delivering outstanding customer service.
Key Responsibilities:
* Respond promptly and professionally to customer inquiries via web chat.
* Assist customers with product information, order tracking, returns, and troubleshooting.
* Maintain a positive, empathetic, and professional attitude toward customers at all times.
* Accurately document customer interactions in the support system.
* Collaborate with other departments to resolve complex customer issues.
* Identify and report trends in customer inquiries or issues to improve service quality.
Qualifications:
* High school diploma or equivalent
*
* 1+ year of experience in customer service, preferably in a web-based environment.
* Excellent typing and written communication skills.
* Ability to multitask, prioritize, and manage time effectively.
* Comfortable using chat platforms, CRM systems, and other digital tools.
Work Environment:
* Remote or on-site positions available depending on company location.
* May require evening or weekend availability based on shift scheduling.
