Weekday Jobs in Aurora, IL
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Weekday • aurora il
Last updated: 28 days ago
Member Services Representative.Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities.
Greet members, prospective members and guests, providing exceptional cust...Show moreLast updated: 28 days ago
Member Services Representative - Weekday Morning
Planet FitnessMontgomery, IL, United StatesFull-time
- live in nanny (from $ 159,900 to $ 390,000 year)
- computer engineer (from $ 65,500 to $ 245,700 year)
- pediatric dentist (from $ 200,025 to $ 242,500 year)
- psychiatrist (from $ 225,000 to $ 235,000 year)
- dentist (from $ 106,749 to $ 225,000 year)
- public works director (from $ 114,662 to $ 224,015 year)
- packaging engineer (from $ 82,500 to $ 221,537 year)
- chief engineer (from $ 137,501 to $ 213,300 year)
- wellness director (from $ 77,875 to $ 212,500 year)
- performance analyst (from $ 135,000 to $ 208,000 year)
The average salary range is between $ 27,300 and $ 46,818 year , with the average salary hovering around $ 31,200 year .
Member Services Representative - Weekday Morning
Planet FitnessMontgomery, IL, United States28 days ago
Job type
- Full-time
Job descriptionCheck members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma / GED equivalent required. Must be 18 years of age or older. Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift.
Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including :
Answer phones in a friendly manner and assist callers with a variety of questions.
Qualifications / Requirements
Physical Demands
Compensation : $11.00 per hour
JOIN THE CLUB
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best : our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.