Workforce analyst Jobs in Antioch, CA

GENERAL PURPOSE :

The IT Application Lead for Supply Chain -Workforce Management (WFM) Applications leads projects that apply new or existing technologies and solutions to solve business needs. This resource partners with the business to determine system needs, influencing and guiding the change process from concept to implementation. S / he coordinates the efforts of internal and external staff, and of key business partners in the support of existing production systems and in the execution of new system projects. The IT Applications Lead also serves as a functional and technical expert in one or more disciplines and works with software and / or hardware vendors on enhancements and production issues.

The base salary range for this role is $106,700 - $182,000. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

ESSENTIAL FUNCTIONS :

• Develop partnership, acting as a liaison between technical and business teams to understand, troubleshoot, interpret, and advise on technical questions / issues / projects or business use cases. Participate in the full lifecycle of WFM implementations from discovery through design, build, test, and user adoption. Discover and analyze business requirements and business processes.
• Act as the technical lead for Workforce Management Systems and interact with the Operations team and software vendors.
• Collaborate with internal and external IT teams to resolve / improve IT processes and procedures. Maintain stability and quality of service by ensuring standard operation standards and processes are followed and kept current.
• Ability to lead development of content and deliver / present to Senior Leadership.
• Create usable documentation including audit findings, business requirements, and product design documents. Translate findings and design documentation into properly configured applications (Timekeeping, Scheduler, etc.).
• Maintain current in-depth technical, functional, and operational knowledge of UKG Dimensions.
• Lead the activities of providing new capabilities and driving value from existing capabilities.
• Take a leadership role in analyzing the use of new and existing technology to meet current and future business needs. Investigate new tools, applications, and technologies and determine how these can be used to solve business problems. Understand business trends and the need for competitive advantage.
• Manage projects throughout the entire IT Project Delivery lifecycle (SDLC), ensuring that requirements are defined accurately, systems are designed / coded or purchased that meet the defined requirements and are executed efficiently. Create detailed project plans, coordinates team resources and manages to overall project timeline. Ensure that test plans, communication plans, training plans and support plans are designed and executed successfully, on time and in budget. Required system and user documentation is created accurately, projects are completed on time and under budget and anticipated business benefits are achieved.
• Work with other leads on large projects, either as a lead or a team member. Expected to perform business design and analysis, internal consulting, application testing, and application design reviews.
• Direct execution of release and deployment plans with all stakeholders.
• Ensure IT change management practices and procedures are followed.
• Manage day-to-day application support activities for defined area / department. Define and prioritize problems and requests.
• Support existing production systems, coordinate related support and enhancement activities.

COMPETENCIES : People

Self

Business

With particular emphasis on the following specific position-related competencies :

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED :

PREFERRED QUALIFICATIONS :

PHYSICAL REQUIREMENTS / ADA :

This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others. Regular attendance also is a requirement of the position.

Some travel may be required

This role requires regular in-office presence, including attending in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and / or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. #LI-Hybrid

SUPERVISORY RESPONSIBILITIES :

N / A

DISCLAIMER :

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.