VirtualVocationsHartford, Connecticut, United States
Full-time
A company is looking for a Workforce Planning Analyst responsible for monitoring service levels and optimizing call center resources.
Key ResponsibilitiesMonitor call center activity in real time to...Show moreLast updated: 4 days ago
Promoted
Clinical Workforce Management Leader
AccentureHartford, CT
$99,500.00–$309,900.00 yearly
Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accel...Show moreLast updated: 6 days ago
Sr. Director, Back Office Workforce Planning
The Cigna GroupBloomfield, CT
Full-time
The Senior Director, Back Office Workforce Planning will have accountability for the strategic leadership and implementation of Cigna’s Back Office Workforce planning capabilities.The leader will u...Show moreLast updated: 30+ days ago
Promoted
New!
BUDGET ANALYST
InterCommunityEast Hartford, CT, United States
$75,000.00–$80,000.00 yearly
Full-time
VOTED by our Staff TOP WORKPLACE for 13 YEARS! - Hartford Courant, 2023.InterCommunity, Inc is a FQHC LA (Federally Qualified Health Center Look Alike).
Our health center provides same-day primary c...Show moreLast updated: 22 hours ago
Promoted
Environmental Analyst
Fuss & O'NeillHartford, CT, United States
Full-time
Design solutions while designing your own career! At Fuss & O'Neill, you'll have the opportunity to work on a wide range of projects while carving out a career for yourself.Our company culture stri...Show moreLast updated: 30+ days ago
Senior Analyst, Workforce Management
Webster BankConnecticut,Remote
Remote
Full-time
If you’re looking for a meaningful career, you’ll find it here at Webster.Founded in 1935, our focus has always been to put people first doing whatever we can to help individuals, families, busine...Show moreLast updated: 30+ days ago
SummaryA career in our SAP Human Capital practice, within SAP Consulting services, will provide you with the opportunity to help our clients maximise the value of their SAP investment with offering...Show moreLast updated: 30+ days ago
Promoted
QA Analyst
Diverse LynxHartford, CT, United States
Location : Hartford, CT- Day 1 Onsite.Minimum of 3 years of experience in manual testing.Proven experience in writing and executing test cases.
Strong knowledge of cross-browser testing techniques.Ex...Show moreLast updated: 5 days ago
Workforce Operations Analyst
United Way of Connecticut IncRocky Hill, CT, United States
Full-time
The Workforce Operations Analyst is responsible for analyzing, forecasting, and reporting on call volumes for a multi-skilled contact center.
The Workforce Operations Analyst uses real-time call vol...Show moreLast updated: 1 day ago
Promoted
New!
Tax Analyst
MassMutualHARTFORD, Connecticut, United States
$67,400.00–$88,400.00 yearly
Full-time
We’re growing and our clients deserve the best.As a State & Local Tax Analys you will work to.Company’s exposure to tax risks, provide high-quality tax advice, and satisfy compliance requirements.I...Show moreLast updated: 11 hours ago
Promoted
Business Analyst
VDartHartford, CT, United States
Full-time
Senior BA with Capital Markets.Mandatory Requirement on Domain Understanding : .Private Equity Fund Operations : .Private Equity fund accounting cycle, including Position, Cash, reconciliations, pricin...Show moreLast updated: 6 days ago
Real Time Analyst - Lead Workforce Management Representative
Genworth FinancialConnecticut
$91,500.00 yearly
Remote
Full-time
At Genworth, we empower families to navigate the aging journey with confidence.We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet fam...Show moreLast updated: 30+ days ago
Promoted
Business Analyst
KamisProWindsor, CT, United States
Full-time
We are hiring a Business Analyst for our rapidly growing software development client.They have a growing product line, great career potential and excellent benefits.
This is a hybrid role, candidate...Show moreLast updated: 12 days ago
Promoted
Compliance Analyst
Beazley GroupWest Hartford, CT, United States
$70,000.00–$80,000.00 yearly
Full-time
Job Title : Compliance Analyst (Products & Filings).Division : Compliance.Reports To : Compliance Manager.Key Relationships : Global compliance t...Show moreLast updated: 12 days ago
Promoted
Business Analyst
Apollo ITSHartford, CT, United States
Full-time
The Business Analyst will support a cross-functional project team focused on driving the end-to-end digital product lifecycle for features and products improving the overall online experience of re...Show moreLast updated: 6 days ago
Promoted
GIS Analyst
Windstream CommunicationsHartford, CT, United States
$43,500.00–$53,800.00 yearly
Full-time
Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.
Windstream Enterprise is a leading managed serv...Show moreLast updated: 6 days ago
Workforce Planning Manager
DeloitteHartford, Connecticut, US
$137,000.00–$229,000.00 yearly
Full-time
The Human Capital (HC) Offering Portfolio focuses on helping organizations manage and sustain their performance through their most important asset : their people.
Centered on five core issues, this P...Show moreLast updated: 30+ days ago
Promoted
Business Analyst
CyberTecHartford, CT, United States
Full-time
Requisition Name - Business Analyst Sr.Submission Deadline 09 / 29 / 2023.Location Hybrid (450 Columbus Blvd.Suite 1202 Hartford, Connecticut 06103-0000).
Professional Reference + must be on your W2.For...Show moreLast updated: 6 days ago
QA Analyst
Digital UnitedFarmington, CT, US
Full-time
Quick Apply
Accepting applicants in CT, MA, FL Primacy is a human-centered, digital-first agency that crafts purposeful and pivotal brand experiences in healthcare, higher ed and financial services.Trusted for...Show moreLast updated: 30+ days ago
Promoted
PeopleSoft Analyst
CBREHartford, CT, United States
$90,000.00 yearly
Full-time
PeopleSoft AnalystJob ID195815Posted10-Jan-2025Service lineCorporate SegmentRole typeFull-timeAreas of InterestPeople / Human ResourcesLocation(s)Remote - US - Remote - US - United States of AmericaA...Show moreLast updated: 1 day ago
VirtualVocationsHartford, Connecticut, United States
4 days ago
Job type
Full-time
Job description
A company is looking for a Workforce Planning Analyst responsible for monitoring service levels and optimizing call center resources.Key ResponsibilitiesMonitor call center activity in real time to ensure service level targets are consistently achievedSupport team leaders with employee scheduling, productivity tracking, and coordination of off-phone activitiesManage the Workforce Management Tool to optimize resource utilization and develop forecasts and staffing plansRequired Qualifications, Training, and EducationExperience with Excel spreadsheets and ACD reportsKnowledge of forecasting methodologies and Workforce Management programsCustomer service experience requiredAssociate degree preferred