Writer Jobs in Henderson, NV

EquipmentShare is Hiring a Service Writer

EquipmentShare is immediately hiring a Service Writer for our rental facility in Las Vegas, NV to be responsible for scheduling rentals and maintaining customer service standards with customers.

Schedule : Monday to Friday, 7 : 00 AM to 5 : 00 PM, and offers overtime pay after working 40 hours.

Primary Responsibilities

• Write customer damage work orders, order parts and bill work orders
• Assist the service manager to manage customer damage and internal work orders
• Respond to inbound leads and guide customers through the EquipmentShare rental process
• Expand our existing customer base by building relationships with contractors and construction company principals. Educate our customers about the numerous ways EquipmentShare can help save them money, make more money, and operate more efficiently
• Maintain and nurture existing customer relationships to ensure our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare. Keep them up-to-date about new or additional ways in which EquipmentShare can help improve their business
• Promptly respond to and resolve customer inquiries, requests, complaints or other communications
• Develop new sales strategies and techniques to increase our market share and improve our customer experience

Why We're a Better Place to Work

About You

Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that's long been resistant to change.

Skills & Qualifications

Required Skills / Abilities :

Education and Experience :

Physical Requirements :

EquipmentShare is an EOE M / F / D / V