The Customer Service Associate is responsible for catering aircraft and transporting meals / beverage / equipment to assign flights.
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Promoted
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Quick Apply
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Full-time +1
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The Customer Service Associate is responsible for catering aircraft and transporting meals / beverage / equipment to assign flights. They are in charge of providing excellent customer airline service. Must have the ability to follow direction, meet tight deadlines, and interact / communicate with vendor airline crew as necessary.
Qualifications
Must have a Valid Driver's License (Class C)
Ability to speak, read and understand English
Compliance with all work rules and regulations
Flexibility, able to react to changing priorities
Ability to communicate with Customers and Coworkers
No scheduling restrictions (able to work days, nights, weekends, and holidays)
Able to work overtime when required
Organizational skills and ability to work under extreme pressure
Able to pass a basic written test
Able to pass a basic driving skills test
Ability to handle dry ice
Able to lift up to 75 lbs consistently
Able to safely operate 20' and 16' high lift trucks
Able to work outside in daily weather conditions
Job Responsibilities :
To work as a member of the LSG Sky Chefs team and ensure the highest quality products are delivered to our airline customers
Maintain effective communication between management and the airline customer
Interface with flight attendants while displaying outstanding customer service skill
Interact with other Customer Service team members to solve problems and resolve issues
Check catering equipment and food items for delivering of final product to airlines
Load finalized airline carts by flight onto delivery truck for catering
Drive truck and load aircraft in compliance with Company, Airport and airline safety regulations