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Jobs in Chandler%2C az%2C united states

Last updated: 8 days ago
  • Promoted
Wireless Customer Service Representative

Wireless Customer Service Representative

DISHChandler, AZ, United States
$20.00 hourly
Full-time
EchoStar has been reimagining the future of connectivity for more than 40 years.Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installat...Show moreLast updated: 19 days ago
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Starbucks - Barista / Customer Service Associate $16-$35 / hr

Starbucks - Barista / Customer Service Associate $16-$35 / hr

StarbucksMesa, AZ, United States
$16.00–$35.00 hourly
Part-time
No experience requited, hiring immediately, appy now.This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experienc...Show moreLast updated: 30+ days ago
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Salon Receptionist - Superst'n Springs Ml

Salon Receptionist - Superst'n Springs Ml

JCPenneyMesa, AZ, United States
Salon Receptionist - Superst'n Springs Ml.Location : Mesa, AZ, United States () -Superst'n Springs Ml 6525 E Southern Ave. At JCPenney Salon, we strive to unlock the potential of America’s top salon p...Show moreLast updated: 8 days ago
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Work-From-Home Product Beta Tester - $45 per hour

Work-From-Home Product Beta Tester - $45 per hour

Great LionMesa , Arizona
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
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Outlet Receiving Associate

Outlet Receiving Associate

Restoration HardwareChandler, AZ, United States
Restoration Hardware - JobID : 35204 [Retail Associate / Stocker / Team Member] As an Outlet Receiving Associate at Restoration Hardware, you'll : Receive and inspect incoming merchandise; Accurately...Show moreLast updated: 30+ days ago
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Gopuff Delivery Driver Partner - No Riders, No Restaurants

Gopuff Delivery Driver Partner - No Riders, No Restaurants

GopuffHigley, AZ, United States
Deliver with Gopuff and get paid to deliver what your neighbors need from a Gopuff facility near you! With one centralized pickup location and smaller delivery zones, Gopuff makes earning effortles...Show moreLast updated: 13 days ago
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Caregiver or CNA

Caregiver or CNA

Belmont VillageMesa, AZ
$18.00 hourly
Hiring Caregivers for Assisted Living & Dementia Care .As a Belmont Village Caregiver, you will provide hands-on personal assistance to a group of seniors living within our large Assisted ...Show moreLast updated: 30+ days ago
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Tactical Aircraft Maintenance

Tactical Aircraft Maintenance

United States Air ForceTempe, AZ, US
SPECIALIZED AIRCRAFT IS OUR SPECIALTY.The Air Force employs hundreds of tactical aircraft to complete our missions, including fighters, strike-fighters and attack planes. It’s the responsibility of ...Show moreLast updated: 8 days ago
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Retail Sales Associate - Eastgate S / C

Retail Sales Associate - Eastgate S / C

Gap Inc.Tempe, AZ, United States
In this role, you will engage and connect with our customers by providing excellent customer service.You will be an expert in product and use this expertise to educate, inform, inspire and outfit t...Show moreLast updated: 8 days ago
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Retail Sales Associate Full Time

Retail Sales Associate Full Time

PetSmartMesa, AZ, United States
S Power Rd [Sales Associate / Team Member] As a Retail Sales Associate at PetSmart, Inc.Welcome customers to the store, facilitate an easy check out process as a cashier. Ensure the safety of all l...Show moreLast updated: 8 days ago
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Direct Care Staff / DCS

Direct Care Staff / DCS

Right at Home MesaGilbert, AZ, United States
If you are passionate about caring for seniors as you would for members of your own family and working in your community?. We are seeking a Caregiver to join our team! You will assist in the daily c...Show moreLast updated: 29 days ago
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Auto Parts Delivery Driver (Full Time)

Auto Parts Delivery Driver (Full Time)

AutoZone, Inc.Mesa, AZ, United States
Provides WOW! Customer Service Drives delivery vehicle to transport parts to commercial customers, including the loading and unloading of parts Picks up returns, cores and parts from nearby stores ...Show moreLast updated: 29 days ago
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Stock / Options Trader - Work From Home

Stock / Options Trader - Work From Home

Maverick FXTempe, Arizona
Maverick Trading, a 26-year old proprietary trading firm, is looking to hire experienced (5+ years) and entry-level (1+ years) equity and option traders. We are a global team, united by the common g...Show moreLast updated: 30+ days ago
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Remote Data Entry Specialist

Remote Data Entry Specialist

Hall AssociatesMesa, Arizona
Quick Apply
We are looking to hire a dynamic data entry specialist to join our company's administrative department.In this role, you'll be responsible for entering client information into our electronic storag...Show moreLast updated: 30+ days ago
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Work from Home Product Tester – No Experience

Work from Home Product Tester – No Experience

OCPAMesa AZ, US
$45.00 hourly
Remote
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
Wireless Customer Service Representative

Wireless Customer Service Representative

DISHChandler, AZ, United States
19 days ago
Salary
$20.00 hourly
Job type
  • Full-time
Job description

Company Summary :

EchoStar has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans, and products, and now we are building Americas First Smart Network.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile, OnTech, and GenMobile.

Department Summary :

The Wireless Customer Service Representative role is part of a team that is based out of our cutting edge Chandler facility and will be amongst the first to experience our latest state-of-the-art wireless technology. Post-training production schedule may include a rotation of at-home and onsite work based on performance and business needs.

You will have the opportunity to become a subject matter expert in the Chandler location and build excitement around the latest wireless developments. Collaborating with your team on-site will allow you to expand your professional network and create future career opportunities.

Job Duties and Responsibilities :

As a part of the Customer Experience Team (CXO), you will be the voice of the company to our customers. This team focuses on resolving customer issues, preventing future problems, and promoting our services, while listening, connecting and caring for the customer through voice and chat interactions. Team members maintain strong knowledge of our wireless products, accessories and pricing plans. Your mission is to be one of the best customer support advocates in the industry.

Tasks and Responsibilities

Team members are responsible for providing quality customer service as well as activation and technical support. Other responsibilities include :

  • Establish long-term customer relationships by providing exceptional service and one-call resolution
  • Maintain strong knowledge of our wireless products, accessories and pricing plans
  • Provide product suggestions and sell our products and services to customers
  • Accurately respond to customers questions regarding billing, devices, product features, troubleshooting, and hardware operation
  • Identify opportunities and provide feedback by assessing call trends and / or diagnostic improvements to provide a higher level of customer service, performance and efficiency
  • Transform into the best customer support advocate in the business, engaging with a diverse consumer base to provide solutions for customer needs and technical issues

Skills, Experience and Requirements :

All candidates must have

  • High School diploma, GED, or equivalent experience
  • An awesome attitude with a customer-first mindset
  • A desire to work in a collaborative team environment
  • Ideal candidates will have

  • Related customer service experience and / or training is a plus
  • Experience in the wireless industry is a plus
  • Familiarity with wireless devices and their functions
  • Familiarity with the process of changing wireless providers
  • Strong sense of pride when assisting customers with pricing, wireless devices, services and products
  • Adaptability to different work environments
  • High engagement throughout the entirety of their shift
  • Willingness to work flexible schedules - pay differential applies to weekends and evenings
  • 2 / hr additional per hour worked after 6 pm
  • 2 / hr additional per hour worked on weekends
  • Ability to smoothly operate Windows OS desktop computers
  • Ability to multitask and effectively problem solve; speaking with customers while logging information, following different processes, and navigating customer tools
  • Excellent written and verbal communication skills with the ability to provide a high level of customer service
  • Willingness to proactively communicate problems back to the business
  • A desire to continually improve and an openness to being coached and developed
  • Whats in it for you?

  • Opportunity is our greatest benefit
  • Our representatives are built to work hard and rise. We offer defined career ladders and extensive opportunity for upward mobility.
  • We encourage personal and professional growth by supporting you with all the virtual tools to advance your career.
  • Company-provided equipment
  • Extensive Benefits Package
  • Medical, Dental, Vision Insurance
  • Paid vacation and sick time
  • 401(k) Investments
  • Company-matched funds
  • Tuition reimbursement
  • Heavily discounted DISH, Sling, & Boost Mobile
  • 330 free channels including premiums
  • 5 monthly Sling Blue and Orange service
  • 10 credit per line (up to 5) for Boost Mobile
  • Benefits :

    We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here : DISH Benefits.

    The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

    The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

    Salary Range : USD $20.00 / Hour