Remote Jobs in Franklin, TN

Job Description

Job Summary

Under the immediate supervision of the Supervisor, provides support in the research of all patient accounts that have been filed with an insurance company. Provides assistance in other related special projects. Performs miscellaneous office support functions.

Essential Functions

• Demonstrate an ability to identify alternate options for payments including insurance or possible litigation.
• Ability to understand and explain the litigation process and it's requirements.
• Knowledge of the insurance process, an understanding of different types of insurance and basic medical terminology
• Responsible for managing individual inventory in attempts to collect self-pay balances from debtors on accounts
• Effectively analyze assigned accounts to collect accounts in full.
• Handle all inbound and outbound calls with courtesy and professionalism
• Understanding and appropriate use of all account dispositions and self-pay policies and procedures.
• Abide by all local, state and federal laws.
• Maintains knowledge of third party collections regulations, as well as utilization of applicable automated resources. Demonstrates working knowledge of payor collection requirements.
• Reviews related materials and attends in-services, as directed, to maintain current knowledge of applicable regulations, policies and procedures. Remains up-to-date on departmental policies and / or developments impacting area of responsibility.
• Consistently exceed productivity and quality standards.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

Knowledge, Skills and Abilities