Permanent Jobs in Fresno ca

Job Description

Job Description

Company Description

TeamBuilders Employment and Business Solutions, LLC is a full-service staffing and consulting firm dedicated to identifying the best candidates for our clients’ open positions and the best career opportunities for our candidates. We have the ability to staff within all 50 states, so whether you are an employer with multiple locations or you are seeking employment outside of California, we can help.

A complete listing of open career opportunities may be accessed directly via our website at  https : / / teambuildersllc.com / job -opportunities /

Job Description

TeamBuilders Employment & Business Solutions is hiring for a  Reservations Coordinator  to join a growing travel agency in Fresno, CA.

The Reservations Coordinator position is a vital role within the travel agency's call center and is the first point of contact for travelers who are making travel reservation. Within this role, you will assist callers with making travel reservations while simultaneously providing exceptional customer service over the phone and documenting all details within the database.

The ideal candidate for the Reservations Coordinator role will come with at least 2 years' experience within a call center customer service environment, be able to successfully manage multiple tasks simultaneously with a high level of accuracy and outstanding customer relations skills. The company will provide industry related training but if you have previous experience handling travel coordination and / or reservations, that would be ideal.

The Reservations Coordinator position is being offered on an onsite, full-time, temp to hire basis (will become permanent) and the hours are Monday through Friday between 8 : 30 AM and 5 : 00 PM. The company offers a benefits package, Paid Time Off, opportunities for advancement and an excellent work environment. The starting pay range is $16.50 - $20.00 per hour, depending on experience.

The Daily Responsibilities of the Reservations Coordinator to Include :

• Answering all incoming calls within a call center environment
• Providing exceptional customer service to callers
• Assisting travelers with creating travel reservations including flights, hotels, transportation, cruises, excursions and activities
• Obtaining all necessary documentation from passengers such as Passport, Identification and any related reservation details previously coordinated
• Data entry of travel reservations within industry software
• Creating travel itineraries & documents for passengers
• Auditing all travel reservations to ensure accuracy
• Additional related duties as necessary such as filing, obtaining documentation, etc.

Qualifications

The Required Skills & Experience of the Reservations Coordinator :

If you would like to be considered for the Reservations Coordinator, learn a new industry and have the opportunity to make a positive difference for customers, please submit your resume and cover letter for immediate review. Apply Directly!

Please Provide Your Responses to the Following in Cover Letter / Email :

Additional Information

MUST BE AUTHORIZED TO WORK IN THE UNITED STATES - SPONSORSHIP IS NOT AVAILABLE FOR THIS ROLE

THIS POSITION IS ONSITE IN FRESNO, CA (Not Remote, Not Hybrid)

A Cover Letter & Resume are required for consideration

All your information will be kept confidential according to EEO guidelines.