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TJXNV, United StatesRejuven Health - Patient Care Representative
EmployNV Youth HubHenderson, NV, United StatesJob Title : Patient Care Representative
Location : Henderson, NV
Position Type : Full-Time, 9am to 5pm
Pay Rate : $16 / per hour
Small Business Account Manager : Dyesha Gardner
About Us : At Rejuven Health, we are committed to providing high-quality, compassionate healthcare to underserved communities. Our clinic offers a range of medical services, including primary care, preventive care, mental health, and chronic disease management. We strive to create a welcoming and supportive environment for both our patients and our staff.
Job Summary : We are seeking a detail-oriented and versatile Patient Care Representative to join our team. The (PCR) is responsible for providing exceptional customer service and administrative support to our patients and staff. The PCR plays a vital role in ensuring a smooth and efficient clinic workflow.
Key Responsibilities :
- Patient Check-in and Check-out : Greet patients, verify information, schedule appointments, and process payments.
- Front Desk Operations : Answer phones, manage incoming calls, and provide information to patients.
- Administrative Tasks : Maintain accurate patient records, process insurance claims, and manage paperwork.
- Customer Service : Provide excellent customer service by addressing patient inquiries, resolving issues, and ensuring a positive patient experience.
- Clinic Operations : Assist with various clinic operations as needed, such as cleaning, organizing, and restocking supplies.
- Strong interpersonal and communication skills
- Excellent organizational and time-management skills
- Proficiency in computer skills, including electronic health record (EHR) systems
- Attention to detail and accuracy
- Ability to multitask and prioritize tasks
- Positive and professional demeanor
- Previous experience in a healthcare setting
- Knowledge of medical terminology
- Experience with insurance verification and billing
- Ability to stand or sit for extended periods and perform tasks requiring manual dexterity.
- Ability to lift and move office supplies and equipment as needed.
Required Skills :
Preferred Qualifications :
Physical Requirements :
Rejuven Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.