Jobs in New york%2C new york%2C united states of america
Last updated: 15 hours ago
GU is a brand of Fast Retailing Co.Japanese retail holding company with global headquarters in Tokyo.GU is the second largest brand in the Fast Retailing Group after UNIQLO.The brand name GU is der...Show moreLast updated: 13 days ago
We provide an unmatched experience for all of our consumers, thanks to our remarkable Full Time Customer Service Representative team.
We are a family, and it is this bond of trust, interdependence, ...Show moreLast updated: 6 days ago
REPORTS TO : Director of Front Office.The Guest Service Agent / Concierge is responsible for checking guests in and out, running daily reports, handling guest transactions, maintaining a bank, and ans...Show moreLast updated: 30+ days ago
We are currently seeking crew members for our McDonald’s restaurants!.It's time you worked for someone who will give you the tools to learn, grow and be what you want to be - both persona...Show moreLast updated: 30+ days ago
Align seeks an experienced and enthusiastic Marketing Specialist who will be responsible for coordinating with other marketing team members and subject matter experts throughout Align to implement ...Show moreLast updated: 1 day ago
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W2 and independent contractor options available.Medical ...Show moreLast updated: 1 day ago
As a Residential Door Attendant, you will be stationed in the lobby to observe the entry of all persons into the building and ensure safety and security.
Your duties will include managing visitor lo...Show moreLast updated: 30+ days ago
Experience in leading the RFI / RFP process which includes understanding the RFI / RFP requirements, contribute to preparing the solution - presenting capabilities, experience, solutioning and pricing,...Show moreLast updated: 2 days ago
Administrative Assistant / Remote] - Anywhere in U.Competitive pay - As a Virtual Assistant you'll : Organize communication via emails and phone calls.
Provide customer service as first point of con...Show moreLast updated: 1 day ago
Store - NYC-STATEN ISLAND / FOREST AVE, NY.Deliver friendly customer service, help customers shop our store, and find what they're looking for.
Ensure all customers receive a fast and friendly checkou...Show moreLast updated: 13 days ago
Warehouse Associate / Forklift Operator / Picker] - Min $20-hr.Necessary / Weekly pay - As an Order Selector you'll : Receive direction on the orders physically lift each case of product to stack it...Show moreLast updated: 15 hours ago
Hudson Yards, in a State-of-the-Art building with panoramic views and situated above .Edge, the highest outdoor observation deck in the city.
A luxurious destination with breath-taking views of...Show moreLast updated: 11 days ago
Superbueno is a Mexican American cocktail bar located on the corner of 1st and 1st serving one of a kind cocktails and craveable cuisine.
Recently named Best New Cocktail Bar 2024 by Tales of the Co...Show moreLast updated: 27 days ago
Search Location(s) Staten Island, NY.Requisition?org=CPOFNYS&cws=37&rid=6139).Performs all office management work for the SI borough residential program.
Prepares and maintains various data bases f...Show moreLast updated: 1 day ago
Customer Service / Fully Remote] - Anywhere in U.Competitive salary / Flexible hours - As a Customer Support Agent you'll : Manage day-to-day therapist questions and requests through a shared mailbo...Show moreLast updated: 1 day ago
GRILL COOK (FULL TIME AND PART TIME)Click Here to Apply OnlineJob Description Gourmet We are hiring immediately for full time and part time GRILL COOK positions.
Location : Manhattan University - 451...Show moreLast updated: 1 day ago
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Customer Service Associate
GuNew York, NY, United States13 days ago
Salary
$17.50–$18.00 hourly
Job type
- Full-time
Job description1-3 years of customer service experience, call center environment preferred Knowledge of retail or ecommerce preferred Excellent interpersonal skills with the ability to build and foster strong cross-functional relationships, internally and externally Excellent communication skills Pleasant telephone manners and calm disposition Analytical, problem solving, and probing mindset to identify root cause and improvement opportunities Familiarity with case management systems a plus Minimum typing of 35-40WPM General knowledge of Microsoft Office products Ability to quickly learn new software and use multiple systems & platforms Ability to adapt to changing demands of the work environment Positive attitude and open to constructive criticism and continuous improvement in performance job functions Excellent listening, written and oral communication skills Regular, dependable attendance and punctuality
Company Overview :
GU is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo. GU is the second largest brand in the Fast Retailing Group after UNIQLO. The brand name GU is derived from the Japanese word "jiyu", which means free and unconfined. The company was established in 2006 in Japan, and today has
around 470 locations mainly in Japan, with a select number of stores throughout Asia.
Position Overview :
As a Customer Service Associate, you will be responsible for handling customer service inquiries and resolving escalations in a professional and courteous manner, while upholding the GU service philosophy.
Job Responsibilities :
- Interact with customers over the voice and written channels
- Respond to queries related to products, services, processed and policies
- Handle and resolve complaints in accord with established policies and procedures
- Respond to escalated issues in a courteous and professional manner consistent with our customer service philosophy.
- Assist customers with placing orders and navigating our ecommerce site
- Troubleshoot online and checkout issues and report technical concerns to respective internal departments for resolution
- Liaise with distribution centers to research disruption to order fulfillment or return process
- Liaise with retail stores to resolve customer concerns related to store experience
- Any additional duties that are necessary due to the evolving needs of the business
- Other related duties to be assigned by direct supervisor
Qualifications :
Hourly Salary : $17.50 - $18.00
The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic / civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.