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Jobs in R243%2C tempe

Last updated: 2 days ago
  • Promoted
Wireless Customer Service Representative

Wireless Customer Service Representative

DISHChandler, AZ, United States
$20.00 hourly
Full-time
EchoStar has been reimagining the future of connectivity for more than 40 years.Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installat...Show moreLast updated: 20 days ago
  • Promoted
Salesperson

Salesperson

Rivercity Insurance & Financial Servicesphoenix, AZ, United States
Are you ready to ignite your career in sales with passion and professionalism? We are on the hunt for a dynamic and motivated Outside Sales Representative to join our vibrant team and propel the gr...Show moreLast updated: 19 days ago
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Work From Home - Data Entry – Product Support – Entry Level

Work From Home - Data Entry – Product Support – Entry Level

GLPhoenix, Arizona
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
  • Promoted
HOST

HOST

SnoozeAZ, United States
$15.00 hourly
Host Earning Potential : $15 - $17 / hour .We’re the place where you can be you, and where our regulars are anything but. Everyone’s welcome at our table because the same goes for our people as it doe...Show moreLast updated: 2 days ago
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Sitter Wanted - Part Time Sitter Needed In Phoenix, Arizona $15 / Hourly

Sitter Wanted - Part Time Sitter Needed In Phoenix, Arizona $15 / Hourly

Sitter.comPhoenix, Arizona, USA
$15.00 hourly
Are you a nurturing and experienced nanny looking for occasional live-out childcare opportunities in Phoenix, Arizona? Our family is seeking a reliable and caring individual to provide occasional c...Show moreLast updated: 18 days ago
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Part Time Remote Beta Tester - $45 per hour

Part Time Remote Beta Tester - $45 per hour

Great LionGilbert, Arizona
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
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Direct Care Staff / DCS

Direct Care Staff / DCS

Right at Home MesaGilbert, AZ, United States
If you are passionate about caring for seniors as you would for members of your own family and working in your community?. We are seeking a Caregiver to join our team! You will assist in the daily c...Show moreLast updated: 29 days ago
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Direct Sales Representative (D2D)

Direct Sales Representative (D2D)

ZoomOnlinePhoenix, AZ, United States
The Direct / Outside Sales Representative is responsible for increasing the number of active paid residential customers within a market through. This role primarily sells to residential homes.You will...Show moreLast updated: 11 days ago
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Electrocardiogram (ECG / EKG) Technician - Entry Level Training Program

Electrocardiogram (ECG / EKG) Technician - Entry Level Training Program

Dreambound Inc.Mesa, Arizona
This is an educational program, not a job offer.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market.Looking to s...Show moreLast updated: 30+ days ago
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Shift Leader - 3131 S. Market St

Shift Leader - 3131 S. Market St

Potbelly CorporateGilbert, AZ, US
$17.00–$17.50 hourly
Part-time
Quick Apply
Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a wa...Show moreLast updated: 30+ days ago
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Delivery Driver (Full Time)

Delivery Driver (Full Time)

AutoZone, Inc.Tempe, AZ, United States
Provides WOW! Customer Service Drives delivery vehicle to transport parts to commercial customers, including the loading and unloading of parts Picks up returns, cores and parts from nearby stores ...Show moreLast updated: 29 days ago
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Remote Data Entry Specialist

Remote Data Entry Specialist

Hall AssociatesMesa, Arizona
Quick Apply
We are looking to hire a dynamic data entry specialist to join our company's administrative department.In this role, you'll be responsible for entering client information into our electronic storag...Show moreLast updated: 30+ days ago
Wireless Customer Service Representative

Wireless Customer Service Representative

DISHChandler, AZ, United States
20 days ago
Salary
$20.00 hourly
Job type
  • Full-time
Job description

Company Summary :

EchoStar has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans, and products, and now we are building Americas First Smart Network.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile, OnTech, and GenMobile.

Department Summary :

The Wireless Customer Service Representative role is part of a team that is based out of our cutting edge Chandler facility and will be amongst the first to experience our latest state-of-the-art wireless technology. Post-training production schedule may include a rotation of at-home and onsite work based on performance and business needs.

You will have the opportunity to become a subject matter expert in the Chandler location and build excitement around the latest wireless developments. Collaborating with your team on-site will allow you to expand your professional network and create future career opportunities.

Job Duties and Responsibilities :

As a part of the Customer Experience Team (CXO), you will be the voice of the company to our customers. This team focuses on resolving customer issues, preventing future problems, and promoting our services, while listening, connecting and caring for the customer through voice and chat interactions. Team members maintain strong knowledge of our wireless products, accessories and pricing plans. Your mission is to be one of the best customer support advocates in the industry.

Tasks and Responsibilities

Team members are responsible for providing quality customer service as well as activation and technical support. Other responsibilities include :

  • Establish long-term customer relationships by providing exceptional service and one-call resolution
  • Maintain strong knowledge of our wireless products, accessories and pricing plans
  • Provide product suggestions and sell our products and services to customers
  • Accurately respond to customers questions regarding billing, devices, product features, troubleshooting, and hardware operation
  • Identify opportunities and provide feedback by assessing call trends and / or diagnostic improvements to provide a higher level of customer service, performance and efficiency
  • Transform into the best customer support advocate in the business, engaging with a diverse consumer base to provide solutions for customer needs and technical issues

Skills, Experience and Requirements :

All candidates must have

  • High School diploma, GED, or equivalent experience
  • An awesome attitude with a customer-first mindset
  • A desire to work in a collaborative team environment
  • Ideal candidates will have

  • Related customer service experience and / or training is a plus
  • Experience in the wireless industry is a plus
  • Familiarity with wireless devices and their functions
  • Familiarity with the process of changing wireless providers
  • Strong sense of pride when assisting customers with pricing, wireless devices, services and products
  • Adaptability to different work environments
  • High engagement throughout the entirety of their shift
  • Willingness to work flexible schedules - pay differential applies to weekends and evenings
  • 2 / hr additional per hour worked after 6 pm
  • 2 / hr additional per hour worked on weekends
  • Ability to smoothly operate Windows OS desktop computers
  • Ability to multitask and effectively problem solve; speaking with customers while logging information, following different processes, and navigating customer tools
  • Excellent written and verbal communication skills with the ability to provide a high level of customer service
  • Willingness to proactively communicate problems back to the business
  • A desire to continually improve and an openness to being coached and developed
  • Whats in it for you?

  • Opportunity is our greatest benefit
  • Our representatives are built to work hard and rise. We offer defined career ladders and extensive opportunity for upward mobility.
  • We encourage personal and professional growth by supporting you with all the virtual tools to advance your career.
  • Company-provided equipment
  • Extensive Benefits Package
  • Medical, Dental, Vision Insurance
  • Paid vacation and sick time
  • 401(k) Investments
  • Company-matched funds
  • Tuition reimbursement
  • Heavily discounted DISH, Sling, & Boost Mobile
  • 330 free channels including premiums
  • 5 monthly Sling Blue and Orange service
  • 10 credit per line (up to 5) for Boost Mobile
  • Benefits :

    We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here : DISH Benefits.

    The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

    The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

    Salary Range : USD $20.00 / Hour