Jobs in Richardson, texas

We are seeking a detail-oriented and customer-focused 503A Call Center Pharmacy Technician to join our team. This role involves handling inbound and outbound calls from patients, healthcare providers, and internal pharmacy staff, ensuring a seamless experience in prescription processing and medication fulfillment. The ideal candidate must possess strong communication skills, pharmacy knowledge, and the ability to work in a fast-paced environment while adhering to compliance and regulatory standards for 503A compounding pharmacies. This is an on-site position in Richardson, TX. Monday through Friday 3-5 Available Roles Responsibilities : Key Responsibilities :

• Handle incoming and outgoing calls related to prescription orders, refills, and patient inquiries.
• Verify and input prescription information accurately into the pharmacy system.
• Assist patients and healthcare providers with medication-related questions and provide clear, professional guidance.
• Work closely with pharmacists and compounding technicians to ensure timely and accurate prescription processing.
• Maintain a high level of accuracy when collecting and documenting patient information.
• Monitor order statuses, provide updates, and resolve any issues that may arise with prescriptions or shipments.
• Ensure compliance with all pharmacy laws, regulations, and company policies, particularly those governing 503A compounding pharmacies.
• Coordinate with billing teams as needed. Qualifications : Qualifications & Requirements :
• High school diploma or equivalent required; Associate’s degree or higher preferred.
• Must hold a valid Pharmacy Technician license
• Minimum of 2-4 years of experience in a pharmacy, call center, or healthcare-related field.
• Experience in a 503A compounding pharmacy is highly desirable.
• Strong knowledge of pharmacy operations, prescription processing, and insurance billing.
• Excellent verbal and written communication skills.
• Proficiency in pharmacy software systems and Microsoft Office Suite.
• Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment.
• Customer-focused mindset with problem-solving abilities. Compensation : $19 - $24 hourly
• Key Responsibilities :
• Handle incoming and outgoing calls related to prescription orders, refills, and patient inquiries.
• Verify and input prescription information accurately into the pharmacy system.
• Assist patients and healthcare providers with medication-related questions and provide clear, professional guidance.
• Work closely with pharmacists and compounding technicians to ensure timely and accurate prescription processing.
• Maintain a high level of accuracy when collecting and documenting patient information.
• Monitor order statuses, provide updates, and resolve any issues that may arise with prescriptions or shipments.
• Ensure compliance with all pharmacy laws, regulations, and company policies, particularly those governing 503A compounding pharmacies.
• Coordinate with billing teams as needed.
• Maintain patient confidentiality and adhere to HIPAA regulations.