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The People ConcernSanta Monica, CA, United StatesMEDICAL CASE WORKER II - WELLNESS TEAM
Heluna HealthCA, United States- Permanent
Salary : $24.34 - $35.11 Per Hour
SUMMARY
Housing for Health (HFH) is a program office within Health Services Administration, a division under the Los Angeles County Department of Health Services (DHS). HFH was created and put into implementation in support of the Los Angeles County Homeless Initiative recommendations in response to and in support of the County's effort to address and combat homelessness in the communities residing within Los Angeles County. Our organization follows a hybrid work structure where employees work both remotely and from the office, as needed.
The Medical Case Worker, as part of the Client Wellness Team, will work under the supervision of the Senior Clinical Social Worker whose primary responsibility is to assess the needs, situations, strengths, and support networks of clients at the ERC facility. The goal is to facilitate the transition of homeless individuals into permanent housing and provide comprehensive care within a 24-hour licensed care facility.
Furthermore, the Medical Case Worker will establish close collaboration with clients to facilitate the development and execution of personalized care plans, ensuring the fulfillment of their needs and the support of their goals. The MCW will actively engage in conducting needs assessment and care planning, delivering supportive services, managing cases, maintaining documentation and reporting, advocating for clients, and performing other vital functions as outlined below.
ESSENTIAL FUNCTIONS
Under close direction of the professional staff, functions as a member of a multidisciplinary ERC clinical and program teams providing services to clients licensed care facilities to perform the following functions :
- Conduct comprehensive assessments of patients' medical, social, and psychological needs.
- Conduct face to face visits to clients in facilities to complete initial housing acuity index assessments and develop individualized care plans 90 days in collaboration with the patient, healthcare team, and other relevant parties.
- Provide weekly case management and coordinate services and supports according to the established care plan during the first 90 days of move into facility, including but not limited to the following :
- Provide bi-weekly case management services to clients who have been in the facility for 4-6 months.
- Utilizes environmental data gathered in relation to the medical or mental health problems to make recommendations concerning the provision of services that will ensure maximum benefits for each patient.
- Coordinate and monitor the implementation of the care plan, ensuring timely access to necessary medical services.
- Regularly evaluate and update the care plan based on the patient's progress and changing needs.
- Maintain accurate and up-to-date documentation of client assessments, care plans, interventions, and progress.
- Coordinate with insurance providers, public agencies, and community organizations to advocate for clients' access to necessary resources and services.
- Comply with legal and ethical guidelines regarding client confidentiality and information security.
- Advocate for clients' rights and assist in resolving any barriers to accessing healthcare services.
- Educate clients about their living conditions and self-care techniques.
- Assist clients in understanding and adhering to prescribed medication regimens and healthcare recommendations.
- Offer information and referrals to relevant community resources and support services.
- Collaborate with healthcare professionals, social workers, and other stakeholders to ensure effective communication and coordination of care.
- Facilitate communication between the client, facility operator and the healthcare team, ensuring that all parties are well-informed and involved in decision-making.
- Attend interdisciplinary meetings and contribute insights regarding clients' medical and psychosocial needs.
- Prepare reports summarizing client' medical and social situations, highlighting any significant changes or concerns.
- Makes referrals to and works with various public and private health, mental health or other agencies such as the Department of Public Social Services, Legal Aid, Public Health Department, Free Clinics, to resolve client's personal and social problems.
JOB QUALIFICATIONS
Three years of experience in casework management, preferably in a healthcare setting in a medical case worker or case manager capacity, assisting patients / clients with social problems - OR - A Bachelor's degree from an accredited college or university and one year of professional casework experience interviewing, counseling, and assisting patients / clients with social problems.
Certificates / Licenses / Clearances
Other Skills, Knowledge, and Abilities
PHYSICAL DEMANDS
Stand Frequently
Walk Frequently
Sit Frequently
Handling Occasionally
Reach Outward Occasionally
Reach Above Shoulder Occasionally
Climb, Crawl, Kneel, Bend Occasionally
Lift / Carry Occasionally - Up to 15 lbs.
Push / Pull Occasionally - Up to 15 lbs.
See Constantly
Taste / Smell Not Applicable
Not Applicable Not required for essential functions
Occasionally (0 - 2 hrs / day)
Frequently (2 - 5 hrs / day)
Constantly (5+ hrs / day)
WORK ENVIRONMENT
General Office Setting, Indoors Temperature Controlled
EEOC STATEMENT
It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)