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(Patient Support) - Device Support Specialist - San Jose, CA
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Maverick FXDaly City, California(Patient Support) - Device Support Specialist - San Jose, CA
Novocure IncSan Francisco, CA, United StatesDescription : JOB SUMMARY :
The (Patient Support) -
Device Support Specialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routines in order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs.
The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device Support Specialist.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Support and honor our "Patient Forward" mission by ensuring patients are at the center of every interaction; providing compassionate, high-quality care and service
- Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include :
Educate patients on TTFields therapy and initiating treatment
Documentation in customer relationship management (CRM) system
QUALIFICATIONS / KNOWLEDGE :
Associate's degree with 2 to 3 years' relevant professional experience
OTHER :
The salary range for this position is $68,640 and higher.
Novocure considers a range of factors, including background and experience, when determining base compensation. These considerations mean actual compensation will vary.
Equal Opportunity Employer, including disability / veterans.
ABOUT NOVOCURE : Our vision
Patient-forward : aspiring to make a difference in cancer.
Our patient-forward mission
Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy.
Our patient-forward values
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