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Remote Jobs in San Ramon, CA

Last updated: 4 days ago
Customer Service Representative

Customer Service Representative

TransPakHayward, CA, US
Full-time
Customer Service Representative.Originally founded in Silicon Valley in 1952, we've been a private, family owned and operated business since 1969. We are humbled by the long-term relationships with ...Show moreLast updated: 4 days ago
  • Promoted
United States Border Patrol Agent

United States Border Patrol Agent

U.S. Customs and Border ProtectionLafayette, CA, United States
Full-time
Border Patrol Agent (BPA) Entry Level.NEW RECRUITMENT AND RETENTION INCENTIVES!.Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.Bor...Show moreLast updated: 30+ days ago
Dell Boomi Integration Consultant

Dell Boomi Integration Consultant

Momento USASan Ramon, California, USA
Full-time
Location San Ramon CA hybrid (Local only).Develop and maintain API Database and File integrations within the Boomi platform. Lead the administration of the Dell Boomi integration platform includ...Show moreLast updated: 4 days ago
Administrative Assistant (Remote Position)

Administrative Assistant (Remote Position)

GOLD GATEDublin, California
Remote
Full-time +1
Quick Apply
Administrative Assistant (Remote Position).Part-Time : $18–$24 per hour.Full-Time : $20–$28 per hour.We are seeking a dependable and well-organized Remote Administrative Assistant to supp...Show moreLast updated: 30+ days ago
Field Service Representative

Field Service Representative

EatonPleasanton, CA, United States
Full-time
Eaton’s ES AMER ESS division is currently seeking a Field Service Representative in the Reno, NV area.Field Service Representative roles offer company car and guaranteed 40-hour paid week.The expec...Show moreLast updated: 29 days ago
Administrator Receptionist

Administrator Receptionist

R.F. MacDonald Co.Hayward, California, USA
Full-time
Position : Administrator Clerical Receptionist.The Clerical Administrator position will handle various responsibilities from the service and administration departments. Performs other related duties ...Show moreLast updated: 26 days ago
Customer Representative

Customer Representative

InspiredPleasanton, California, United States
Full-time
About the job Travel customer representative.As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the...Show moreLast updated: 4 days ago
  • Promoted
Administrative Assistant

Administrative Assistant

Ross Stores, Inc.Dublin, CA, United States
Full-time
Our values start with our people, join a team that values you!.Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth...Show moreLast updated: 8 days ago
Telemarketer - State Farm Agent Team Member

Telemarketer - State Farm Agent Team Member

Morgan King - State Farm AgentPleasanton, CA, United States
Full-time
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...Show moreLast updated: 8 days ago
  • Promoted
Work From Home Product Tester – $25-$45 / hr – No Experience Needed

Work From Home Product Tester – $25-$45 / hr – No Experience Needed

OCPASaranap, California, us
Remote
Part-time +1
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
Customer Service Associate I

Customer Service Associate I

Dollar TreeCastro Valley, CA, United States
Part-time
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Third Party CSSan Ramon, CA, United States
Full-time
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly sol...Show moreLast updated: 30+ days ago
Customer Service Rep(08388) - e castro valley blvd suite G

Customer Service Rep(08388) - e castro valley blvd suite G

Domino's Pizza LLCCastro Valley, CA, United States
Full-time
Excellent customer service skills.The ability to work well under pressure.A sense of urgency to do your job well in a fast paced environment. Ability to communicate with customers and employees in E...Show moreLast updated: 30+ days ago
  • Promoted
Immediate Openings – Telecom Customer Support Representative

Immediate Openings – Telecom Customer Support Representative

SRO MarketingHayward, CA, US
Full-time
Our Telecom Customer Support Representative team’s mission is to deliver reliable, friendly, and personalized in-person customer service to drive awareness, education, and enrollment into our clien...Show moreLast updated: 30+ days ago
Work From Home – Customer Product Specialist – Entry Level

Work From Home – Customer Product Specialist – Entry Level

GLDiablo, California
Remote
Full-time
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

ChevronCastro Valley, CA, United States
Full-time +1
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations.We are looking for hard working people who value safety, enjoy working as a team and have a positive ...Show moreLast updated: 30+ days ago
Bilingual Administrative Assistant

Bilingual Administrative Assistant

BA House CleaningCastro Valley, California, USA
Full-time
To provide office support to the technicians and office staff plan and execute functions order supplies and maintain supplies. Customer service and sales backup.Assist technicians (mapping questions...Show moreLast updated: 4 days ago
Account Specialist - Pleasanton

Account Specialist - Pleasanton

Nadel InternationalPleasanton, CA, US
Full-time
Nadel, an internationally renowned creative marketing, promotional products, and merchandise solutions company (www.Pleasanton office! With over 60 years of experience, Nadel combines the dynamic f...Show moreLast updated: 30+ days ago
Sales Support Representative- Waterworks

Sales Support Representative- Waterworks

Ferguson EnterprisesHayward, CA, United States
Full-time
Since 1953, Ferguson has been a source of quality supplies for a variety of industries.Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' co...Show moreLast updated: 29 days ago
People also ask
Customer Service Representative

Customer Service Representative

TransPakHayward, CA, US
4 days ago
Job type
  • Full-time
Job description

Customer Service Representative

Originally founded in Silicon Valley in 1952, we've been a private, family owned and operated business since 1969. We are humbled by the long-term relationships with our customers, earned through the packaging solutions we offer, including design, engineering, testing, manufacturing, and fulfillment of custom and stock packaging.

Using your in-depth knowledge of TransPak company products and programs that you'll gain over time through a supportive manager and team; you'll provide effective customer service for all internal and external customers. As someone who is naturally friendly and professional, you'll prioritize well, work independently and communicate often with team members within the Customer Service Department and other TransPak teams.

Compensation : $23.00 per hour

Benefits : Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Sick Leave, and Holiday Pay

What You'll Be Doing

Essential Function

  • Provide timely and accurate information to incoming customer order status and product knowledge requests
  • Provide timely feedback to the company regarding service failures or customer concerns
  • Process customer orders / changes / returns according to established department policies and procedures
  • Work closely with Planner for scheduling of orders
  • Work closely with the credit department to resolve disputed credit items
  • Partners with the sales team to meet and exceed customer's service expectations

Email Communication Support

  • Manage and maintain all emails that come into the Customer Service group email, including :
  • Responding to emails within 15 minutes, even if it doesn't pertain to your assigned Sales representative
  • Then, taking appropriate action on the email which may include assisting the customer, forwarding to the appropriate contact, performing a status request or placing an order
  • Order Support

  • Enter new orders, release blanket orders and manage reschedules
  • Receive purchase order, enter order into the system, e-mail order to Sales Representative for approval, process work order, and send confirmation email, either pass to the shop for processing or 2 week out drawer
  • Manage Back orders and past dues daily
  • Manage 2-week out drawer
  • Confirm next day scheduled orders, daily
  • Closing the Red Tag billing process by pricing the labor, attaching the Purchase Order
  • Handling Phone Calls

  • Answer all incoming calls in a courteous and professional manner and follow-through with the appropriate action by answering calls to the Customer Service Department main line and your direct extension
  • Provide customers with status updates and ETA's
  • Maintain Voicemail box and keep current respond to customer's messages
  • What We'd Like to See from You

    Highly Desired

  • High School Graduate or GED
  • 1-2 years' experience as a Customer Service Representative
  • Customer / Client focused
  • Problem solver and analysis
  • Experienced with time management
  • High level of motivation and strong work ethic
  • Preferred and Helpful

  • Program Management experience
  • Sage X3 experience or other ERP systems
  • Excellent communication
  • Effective interpersonal skills
  • Interested but Concerned You're Not Qualified?

    Don't meet every single requirement? At TransPak, we are building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this, or other, openings