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CUSTOMER SERVICE REPRESENTATIVE II GRAVEYARD
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CUSTOMER SERVICE REPRESENTATIVE II GRAVEYARD
Ace ParkingPhoenix, AZ, United States- Full-time
- Part-time
- Permanent
About Us :
One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
Culture :
We have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position : As a Customer Service Representative II (CSR II), you will stay on the move, monitoring outdoor spaces with the use of a company vehicle, and brighten peoples day by going out of your way to deliver unexpected service. By providing extraordinary customer service our CSR II staff set themselves apart as key team members.
Accountability
- Assisting customers with locating vehicles, jump starts, and flat tires.
- Patrolling parking areas in order to prevent vehicle damage and vehicle or property thefts.
- Conducting lot counts and lifting, positioning, and removing barricades in order to open or close parking areas.
- Directing customers to parking areas or parking spaces, using hand signals or flashlights as necessary.
- Replacing broken gate arms.
Communication
Family
Exceptional Service
Profitability
About YOU :
The ideal candidate has a passion for logistics and people. Other attributes include :
What We Can Offer You for All Your Hard Work :
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email : [email protected] describing the accommodation.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.