Jobs in South Gate, CA

RVR is an all-day Japanese Izakaya / Tavern which combines the epic traditions of everyday Japanese drinking fare with the abundant and colorful bounty of California seasonal produce and local fisheries. We aim to showcase the more informal, laid back, and casually elegant side to the Japanese table. Our intention is to pay reverence to one of the most dynamic food landscapes in the world while placing it firmly into the modern southern California food scene. RVR is ultimately a love letter to our collective fascination and respect of Japan, and a reflection of the multicultural tapestry of the Los Angeles food community.

The host is considered to be a core position of the restaurant at RVR & within our hospitality group, akin to that of a food expeditor : the host makes or breaks a service.

To accept the role of a host is to dedicate yourself to the guest experience and always find a way to assist, even in the most seemingly difficult scenarios. Our requirement for applicants is to maintain the highest level of professionalism.

Responsibilities :

• Greeting guests as they arrive and seating them promptly and efficiently.
• Maintaining accurate waitlists and reservations, and communicating any wait times to guests.
• Handling stressful interactions and situations, including managing guest complaints and resolving conflicts in a calm and professional manner.
• Maintaining a clean and organized host stand, including keeping menus and other materials up to date and organized.
• Maintaining a positive and professional demeanor at all times, and demonstrating a strong work ethic and commitment to providing excellent customer service.
• Work part time as a reservationist handling guest communications, bookings, answering phones and assisting with daily office tasks.

Requirements :

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. We are an Equal Opportunity Employer.