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Customer Service
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Hy-VeeSpringfield, IL, United States- Full-time
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description :
Job Title : Customer Service
Department : Grocery
FLSA : Non-Exempt
General Function
Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally, always maintaining a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
Core Competencies
- Partnerships
- Growth mindset
- Results oriented
- Customer focused
- Professionalism
Reporting Relations
Accountable and Reports to : District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home
Positions that Report to you : None
Primary Duties and Responsibilities
escorting them to the products they're looking for
or unloading heavy items
Secondary Duties and Responsibilities
Knowledge, Skills, Abilities and Worker Characteristics
Education and Experience
High school or equivalent experience and over six months up to one year of similar or related work experience.
Physical Requirements
Working Conditions
This position is continuously exposed to dirt and noise. This is a fast paced work environment with significant pressure.
Equipment Used to Perform Job
Fax, telephone, equipment used in the postal area, lottery and money order machines, Western Union equipment, computer, and cash register, intercom.
Contacts
Has daily contact with customers, weekly contact with suppliers / vendors, and monthly contact with federal / state governmental or regulatory agencies.
The anticipated hourly starting wage for this position is $15.50 to $19.25 depending on experience.
For information on company benefits visit Benefits | Hy-Vee.
Are you ready to smile, apply today.