Talent.com

Remote Jobs in Tacoma wa

Last updated: 3 days ago
  • Promoted
Customer Service Representative Remote Kentucky

Customer Service Representative Remote Kentucky

ConduentN / A, WA, United States
$16.50 hourly
Remote
Full-time
Show moreLast updated: 3 days ago
  • Promoted
APPOINTMENT SCHEDULER LTE 5 MONTHS REMOTE FULLTIME AND PART TIMES OPENINGS

APPOINTMENT SCHEDULER LTE 5 MONTHS REMOTE FULLTIME AND PART TIMES OPENINGS

GetixHealthLakewood, WA, United States
Remote
Full-time +1
Show moreLast updated: 12 days ago
  • Promoted
Remote Entry Level Stock Trader Job in Tacoma, WA | Full Time

Remote Entry Level Stock Trader Job in Tacoma, WA | Full Time

Maverick FXTacoma, WA
$25,000.00 yearly
Remote
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
Work from Home – Product Tester

Work from Home – Product Tester

OCPAWashington, US
$45.00 hourly
Remote
Show moreLast updated: 30+ days ago
  • Promoted
Online Survey Taker. Earn up to $25 per survey. - Remote

Online Survey Taker. Earn up to $25 per survey. - Remote

Earn HausPuyallup, WA, United States
$25.00 hourly
Remote
Part-time
Show moreLast updated: 30+ days ago
  • Promoted
FT HR ADMINISTRATIVE ASSISTANT (WORK FROM HOME)

FT HR ADMINISTRATIVE ASSISTANT (WORK FROM HOME)

SuperpedestrianPuyallup, WA, United States
Remote
Show moreLast updated: 11 days ago
  • Promoted
FT APPOINTMENT SETTER - WORK FROM HOME

FT APPOINTMENT SETTER - WORK FROM HOME

United Placement GroupPuyallup, WA, United States
Remote
Full-time
Show moreLast updated: 3 days ago
  • Promoted
Work from Home - Hebrew Fact Checker

Work from Home - Hebrew Fact Checker

OutlierTacoma, WA
$22.50 hourly
Remote
Full-time
Show moreLast updated: 3 days ago
Life Insurance Sales Professional-Remote Position

Life Insurance Sales Professional-Remote Position

The Kind Agency-Powered by Symmetry Financial GroupTacoma, WA, US
$90,000.00 yearly
Remote
Full-time +1
Quick Apply
Show moreLast updated: 30+ days ago
  • Promoted
Sales Development Representative - Remote

Sales Development Representative - Remote

Vector MarketingTacoma, WA, US
$26.25 hourly
Remote
Part-time
Show moreLast updated: 12 days ago
  • Promoted
Work-From-Home Online Product Tester - $45 per hour

Work-From-Home Online Product Tester - $45 per hour

Online Consumer Panels AmericaWashington, US
$45.00 hourly
Remote
Show moreLast updated: 30+ days ago
Remote Sales - No Experience Needed

Remote Sales - No Experience Needed

Peterson AgencyFederal Way, WA, US
$150,000.00 yearly
Remote
Full-time +1
Quick Apply
Show moreLast updated: 30+ days ago
  • Promoted
Remote Inside Sales Representative

Remote Inside Sales Representative

VirtualVocationsPuyallup, Washington, United States
Remote
Full-time
Show moreLast updated: 4 days ago
Customer Service Representative Remote Kentucky

Customer Service Representative Remote Kentucky

ConduentN / A, WA, United States
3 days ago
Salary
$16.50 hourly
Job type
  • Full-time
  • Remote
Job description
  • Remote Call Center Customer Service Representative
  • Medicaid Member Support - Tier 1
  • For The State of Kentucky
  • You Do Not Need to Reside in the State to be Eligible, Please see below the states NOT Eligible )
  • AK, AR, CA, HI, IA, IL, MD, MV, MA, MT, ND, NH, NY, SD, WA,
  • Remote - Customer Service Representative
  • 16.50 / Hourly Paid Training
  • Equipment Provided
  • Full-time with Full Benefits
  • Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking?Training Monday-Friday 8 : 00 am-5 : 00 pm 4 weeksShifts : An 8 hour shift will be provided during the hours of operation -Monday thru Friday - 8 : 00 AM - 8 : 00 PM ESTSaturdays - 8 : 00 AM to 5 : 00 PM EST
  • Join the Conduent Customer Service Team
  • Come join us and grow with a team of people who will challenge and inspire you to be the best!
  • Working for you
  • Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.+ $16.50 per hour pay rate (bi-weekly pay)+ Paid Training with Equipment provided.+ Full-time schedule (40 hrs. a week)+ Career Growth Opportunities+ Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally.+ Employee Discounts through PerkSpot.
  • About the Role
  • Call center representatives answer multiple call types focused on assisting KY residents with a variety of different health benefits (such as SNAP, Medicaid and TNAF). Call types include password resets, application status, application intake / updates and our customer also need help navigating the government's online application tool. It also includes dealing with multiple systems to input and read / interpret data back to the caller. These calls can be difficult as we handle SNAP and other benefits (Supplemental Nutrition Assistance Program) and deal with callers who are missing / denied benefits.
  • Requirements :
  • Required 1 year minimum experience in High Volume Call Centers+ Required 1 year minimum Customer Service Experience+ High School diploma or GED+ Background and drug screening required.+ Stationary for your entire shift+ Quiet work environment, free of distractions
  • Those Successful in this role
  • Ability to problem solve through analysis and ongoing feedback.+ Achieve results through knowledge, empathy, and commitment.+ Ability to work with people of diverse backgrounds.+ Ability to adhere to a break and lunch schedule+ Excellent typing and grammar skills+ Ability to navigate a computer+ Ability to understanding / utilize policy.+ Excellent customer service skills.+ Excellent phone etiquette skills+ Reliable internet access
  • States that are Not Applicable for this position :
  • AK, AR, CA, HI, IA, IL, MD, MV, MA, MT, ND, NH, NY, SD, WA,\#Remote44
  • Job Track Description :
  • Kentucky Health Benefits Exchange CSRs answer multiple call types focused on assisting Kentucky Citizens with a variety of different health benefits (such as SNAP, Medicaid and TNAF). Call types include password resets, application status, application intake / updates and our customer also need help navigating the government's online application tool. This position consists of taking back-to-back calls often, without follow up or time between calls for the duration of your shift. It also includes dealing with multiple systems to input and read / interpret data back to the caller. The ideal candidate needs to be able to answer questions fully and capture data into a client system and responsible for memorizing several scripts verbatim per our client's policy. CSR's must answer all calls that come into their station (ie, not hanging up, not responding so that the caller hangs up, and not abusing hold time as it is closely monitored) and maintain professionalism throughout the call regardless of how difficult it may become.As stated calls can be difficult as we handle SNAP and other benefits (Supplemental Nutrition Assistance Program) and deal with callers who are missing / denied benefits.CSR's are held accountable for goals such as valid transfers (valid as defined by the transfer reasons and departments in our knowledgebase), Quality Assurance (guidelines set forth by the client and reported on weekly), Customer Satisfaction Surveys (Again, guidelines set forth by the client and reported on weekly).CSR's are responsible for following a break and lunch schedule daily that is set by our global Workforce team. Our internal department can accurately forecast how many calls we are going to take every 30 minutes , that being said, since we are good at forecasting that call volume, we also know how many CSRs we need to answer all of those citizen calls. So being here is critical.+ Performs business support or technical work, using data organizing and coordination skills.+ Performs tasks based on established procedures.+ In some areas, requires vocational training, certifications, licensures, or equivalent experience.
  • Responsibility Statements
  • Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution.+ Identifies customer needs by referring to case notes and examining each as a specific case.+ Performs routine call center activities concerning business products and services.+ Uses standard scripts and established guidelines and under supervision.+ Provides customers with information that is specialized and communicated in a warm empathetic manner.+ Gathers all necessary information to update the database.+ Escalates issues to senior levels, based on complaints or concerns.+ Explains company policies to customers.+ Performs other duties as assigned.+ Complies with all policies and standards.Pay Transparency Laws in some locations require disclosure of compensation and / or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and / or sick time. The estimated salary range for this role is $16.50 base pay plus ABC incentives. Learn More