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Alabama Community College SystemTuscaloosa, AL, US- Full-time
- Part-time
Salary : $39,759.00 - $57,251.00 Annually
Location : Tuscaloosa, AL
Job Type : Full-Time
Job Number : FT2025 : 09
College / Division : SSCC-602010-Fiscal Management
Opening Date : 02 / 18 / 2025
Closing Date : 3 / 4 / 2025 11 : 59 PM Central
Campus Location : Shelton State Community College
Position Summary
The Cashier is responsible for assisting with walk-in customers, telephone calls, and emails. The staff member will perform a variety of tasks related to the organization and operation of the Cashier's Office.
SALARY SCHEDUE PLACEMENT : Range of $39,759 - $57,251 based upon the 2024-2025 Alabama Community College System and Shelton State Community College Salary Schedule E3-4 to be determined by the applicant's education and years of applicable experience. Applicant acknowledges that if selected for the position that applicant's placement on the applicable salary schedule will be dependent upon the verified information provided by the applicant in accordance with the applicable work experience verification requirements stated herein.
Essential Duties and Responsibilities
Primary Job Duties and Responsibilities :
- Provide excellent customer service to all internal and external customers
- Analyze student accounts to determine proper refund calculation
- Answer customer questions by telephone and email as assigned
- Prepare student, faculty, and staff identification cards
- Review vehicle registration information, record, and distribute decals
- Assist with records retention and disposal
- Work with Business Services Reconciliation Office to reissue student refunds
- Assist students with payments on their accounts
- Prepare invoices for student accounts
- Place and remove holds on student accounts as needed.
- Serve as liaison between the College and collection agency
- Prepare and submit all past due accounts to collection agency
- Receive payments for student accounts that have previously been written off
- Receipt collection payments as they are received and balance back to the collection agency
- Distribute paychecks and check stubs monthly for non-direct deposited items
- Receive and record all College funds in TouchNet cashiering system
- Prepare bank deposit for review daily
- Process cash advance forms, receipts, and any unspent funds
- Reconcile daily cash drawer activity
- Maintain Cashier's Office files
- Deliver Business Services mail
- Add and remove Business Services holds as needed
- Assist with notifying students of balances due
- Add parking violation charges to student, faculty, and staff accounts
- Verify identity of payees and distribute checks for pickup
- Assist students with enrolling in eRefunds
- Scan correspondence and other documentation as needed to student accounts
- Adjust student print balances as needed
- Apply PACT to student accounts as requested
Secondary Job Duties and Responsibilities :
Other Job Duties and Responsibilities :
Qualifications
Required :
Bachelor's Degree, or higher, and five (5) years of cashiering experience
Preferred :
Experience with Banner and / or Touch / Net
Application Procedures / Additional Information
Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed online application packet to be considered for this position. Applicants who fail to submit all required information will not be considered. Only applications received during the period of this announcement will be considered.
APPLICATION PROCEDURE : The online submission of a complete packet is the sole responsibility of the applicant. No previous application files will be transferred for consideration of this position. No copies will be given of the application information submitted. Applicants must meet eligibility requirements to work in the U. S. at the time of appointment and must travel at their own expense for all in-person interviews.
APPLICATION REQUIREMENTS : A completed application packet consists of :
A cover letter of application specifically detailing and relating the applicant's education, and experience to the qualifications, duties, and responsibilities of the position.
A current resume.
Copies of high school diploma, high school transcripts, GED certification, or postsecondary transcript(s) identifying the applicant, institution, and verifying degree(s) earned that demonstrate that the applicant meets the educational requirements for this position . (Please note that the educational requirements are different based upon the type of work experience held by the applicant.) If employed, all official transcripts must be received in the Office of Human Resources within thirty (30) days of the employment start date.
IMPORTANT - PLEASE READ CAREFULLY
WORK EXPERIENCE VERIFICATION :
Meeting Minimum Requirements : If the requirements for a position list work experience in a field or area the Applicant must provide written verification(s) of their applicable work experience in order to be hired for the position. Such written verification(s) of work experience must demonstrate that the applicant meets the minimum work experience requirement. Applicants who do not produce this information as indicated will be ineligible for hire and subject to having any offer of employment withdrawn.
Salary Calculation : For all positions on all Salary Schedules, the salary amount for the selected applicant is determined by step placement on the applicable schedule. Step placement is dependent upon the following : (a) all work experience in public education in Alabama and (b) all other work experience outside of public education in Alabama that, in the sole judgment of the College, directly relates to the requirements of the position. The applicant selected for the position must provide written verification(s) of this work experience within the time provided herein if such experience is to be considered in determining their initial step place on the Salary Schedule.
Format for Work Experience Verifications : Work experience verifications should be in the form of verification letters from employers and must include complete employment dates, job title(s), job duties, and an indication whether such employment was full-time or part-time, and if part-time, the average number of hours worked each week. The letters should be on official letterhead and contain an authorized personnel signature. The College's official employment verification form is also acceptable and is available upon request. If an employment verification cannot be obtained due to a legitimate reason, for purposes of meeting minimum requirements an applicant may submit copies of other trustworthy documentation such as appointment letters, contracts, pay stubs, or W-2 forms documenting the term of employment. However, such documentation is generally insufficient for salary calculation purposes if job duties are not self-evident in the documentation.
Deadline for Producing Work Experience Verification : With limited exception, work experience verification documentation must be produced prior to any official offer of employment. Work experience verification from a current employer may, upon request, be delayed until an official offer of employment. Any offer of employment at a salary step greater than zero (0) or made without prior verification of any required work experience, is contingent upon production of this documentation by the applicant within ten (10) days of the offer. It is the applicant's sole responsibility to provide this verification of work experience. The College is not responsible for any cost associated with such verifications.
EEOC, E-VERIFY, BACKGROUND CHECK STATEMENTS :
Shelton State Community College is an equal opportunity employer. It is the official policy of the Alabama Community College System, that no person shall, on the grounds of race, color, disability, gender, religion, creed, national origin, or age, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment.
Shelton State Community College will make reasonable accommodations for qualified disabled applicants or employees. Shelton State Community College reserves the right to withdraw this job announcement at any time prior to the awarding.
More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process.
Any offer of employment is contingent upon a satisfactory criminal background investigation. The applicant may be responsible for the cost of the criminal background investigation.
This employer participates in E-Verify.
Sick Leave
All regular full-time non-instructional staff earns one day of sick leave which is the equivalent of 8 hours of sick leave per month. Unused sick leave is rolled over to the following year. Upon retirement, employees are allowed to convert unused sick time into service time for the purpose of retirement. Further retirement benefits may be found on this page under Alabama Teacher's Retirement.
8 hours per month
may accumulate an unlimited number)
Annual Leave
All regular full-time non-instructional staff earn annual leave per month. A complete description of leave benefits can be found with the Human Resources office.
0-4 years 8 hours per month
5-9 years 10 hours per month
10-14 years 12 hours per month
15-19 years 14 hours per month
20+ 16 hours per month
may accumulate up to 480 hours)
Personal Leave
All regular full-time non-instructional staff earns up to two (2) regularly scheduled workdays of personal leave per leave year.
Unused Personal Leave converts to sick leave if not used.
converts to sick leave at the end of August each year if not used)
Professional Leave
Up to 10 days a year of professional development leave with pay may be granted by the President.
Holidays
New Year's Day
Martin Luther King / Robert E. Lee Birthday
National Memorial Day
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
Day after Thanksgiving Day
Christmas Eve
Christmas Day
15 (5 locally assigned)
Contracted Work Days
Retirement
The TRS was established in 1939 to provide benefits to qualified persons employed by state-supported educational institutions. Responsibility for the management and administration of the TRS is vested in its Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. The TRS is a defined benefit plan qualified under Section 401(a) of the Internal Revenue Code. For more information visit All regular full-time and part-time employees (non-temporary and non- student) who work at least 20 hours per week are required to participate in The Teachers' Retirement System of Alabama.
Tier I - Pays 7.50% monthly. State matches 13.57% (effective 10 / 01 / 24)
Tier II - Pays 6.20% monthly. State matches 12.60% (effective 10 / 01 / 24)
Law Enforcement Officers :
Tier I -Pays 8.50% monthly. State matches 13.57% (effective 10 / 01 / 24)
Tier II - Pays 7.20% monthly. State matches 12.60% (effective 10 / 01 / 24)
Health Insurance
PEEHIP, established in 1983, provides health insurance benefits for active and retired education employees and is governed by the PEEHIP Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. For more information visit
Premium amounts :Family (without Spouse but with dependents) $ 207
Employee + Spouse (no dependents) $ 282
Family (with Spouse and dependents
Tobacco Usage Premium
Spouse $ 50
The tobacco premium applies only to the PEEHIP Hospital Medical and VIVA Health plans. Refer to the section to learn how you and / or your spouse can receive the non-tobacco user discount.
Wellness Premium
Spouse $ 50
The wellness premium applies only to the Blue Cross Blue Shield Hospital Medical Group #14000 plan for non-Medicare eligible active and retired members, non-Medicare-eligible members on LOA or COBRA, and non-Medicare-eligible spouses on active or retired contracts. Refer to the section to learn how you and / or your spouse can receive a wellness premium waiver.
If desired, the employee may elect four options rather than health insurance options to include hospital indemnity, cancer, dental, and vision.
Optional Coverage Plan Premiums
Dental Single $ 38 Dental Family $ 50
Institution matches $800 monthly (effective 10 / 01 / 17).
Duty Hours
hours vary by campus and needs of the student)
Tuition Assistance
This tuition waiver program is designed for all full-time instructional and non-instructional employees of The Alabama College System and the Alabama Department of Postsecondary Education and their dependents as defined under by policy. The program will be coordinated by each institution for employees within The Alabama College System and the Alabama Department of Postsecondary Education. An application form for the tuition assistance program is available in the Human Resources office and should be completed prior to registration for classes.
Employees / Dependents at two-year colleges :
2 / 3 waived after 2nd year
3 / 3 waived after 3rd year
Note : Employee is vested after 10 years in Retirement System. Additional information regarding retirement may be obtained from the Retirement System Web site at www.rsa.al.gov.
The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.
Application packets that are incomplete will not advance in the hiring process. Please select the answer below that best describes your application packet status as it pertains to your cover letter.
Application packets that are incomplete will not advance in the hiring process. Please select the answer below that best describes your application packet status as it pertains to your resume.
Application packets that are incomplete will not advance in the hiring process. A copy of your high school diploma or GED, or college transcripts are specifically required and must indicate your name and the name of the institution you attended. As such, please select the answer below that best describes your application packet status as it relates to your high school diploma, GED, or college transcripts.
Select from the list below the highest level of education you have completed.
Select the answer below that best describes your work experience in cashiering.
Required Question