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Jobs in Virginia beach%2C va

Last updated: 1 day ago
  • Promoted
Work at Home Contact Center Agent (Full-Time & Part-Time) (VA)

Work at Home Contact Center Agent (Full-Time & Part-Time) (VA)

MCI CareersVirginia Beach, VA, United States
Remote
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...Show moreLast updated: 14 days ago
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Medical Equipment Customer Service Representative

Medical Equipment Customer Service Representative

Rotech Healthcare Inc.Virginia Beach, VA, United States
We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medi...Show moreLast updated: 30+ days ago
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Office Assistant II

Office Assistant II

AbacusVirginia Beach, VA, United States
$16.08 hourly
Abacus Staffing, a leading provider of comprehensive employment / placement solutions is seeking market talent.We offer meaningful and long-term employment opportunities, competitive pay structure an...Show moreLast updated: 13 days ago
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Service

Service

Premium Velocity Auto LLCVirginia Beach, VA, United States
Are you considering a career in automotive? At Premium Velocity Auto / Jiffy Lube (PVA),.Transfer your customer service skills and teamwork ability to an industry that will really get you moving, we...Show moreLast updated: 7 days ago
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Part Time Trainer

Part Time Trainer

Excel FitnessVirginia Beach, VA, United States
General Manager (GM) / Assistant Manager (AM).To instill and maintain integrity and compliance of the PE@PF program at your respective club while ensuring the program consistently provides value to ...Show moreLast updated: 13 days ago
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AI Training Associate ($20 / hr) - Remote

AI Training Associate ($20 / hr) - Remote

Data AnnotationVirginia Beach, Virginia
$20.00 hourly
DataAnnotation is committed to creating quality AI.Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a professio...Show moreLast updated: 30+ days ago
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DRIVERS WANTED - GREAT ALTERNATIVE TO PART-TIME, FULL-TIME AND SEASONAL WORK

DRIVERS WANTED - GREAT ALTERNATIVE TO PART-TIME, FULL-TIME AND SEASONAL WORK

LyftVA, United States
Full-time +2
Earn a $400 bonus in Richmond when you give 40 rides during your first 7 days.Lyft is a flexible earning opportunity and a platform that connects drivers with individuals that need rides.Driving wi...Show moreLast updated: 3 days ago
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Housekeeper Wanted - House Keeping

Housekeeper Wanted - House Keeping

Housekeeper.comVirginia Beach, Virginia, USA
Job Posting : Hello my name is Brittney.I'm searching for a housekeeper working in Virginia Beach, Virginia.I aim to hire a hardworking employee with semi-regular availability.Details : Our home would ...Show moreLast updated: 30+ days ago
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Investigative Training Trainer (Remote - Eastern Time Zone)

Investigative Training Trainer (Remote - Eastern Time Zone)

LexisNexisVirginia Beach, VA, United States
$83,300.00–$138,700.00 yearly
Remote
LexisNexis Risk Solutions is the essential partner in the assessment of risk.Within our Government vertical, our solutions assist government agencies and law enforcement to drive insights from comp...Show moreLast updated: 13 days ago
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Consumer Loan Sales Specialist

Consumer Loan Sales Specialist

OneMain FinancialVirginia Beach, VA, United States
Consumer Loan Sales Specialist.At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's e...Show moreLast updated: 30+ days ago
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Phlebotomy - Entry Level Training Program

Phlebotomy - Entry Level Training Program

Dreambound Inc.Virginia Beach, Virginia
This is an educational program, not a job offer.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market.Looking to s...Show moreLast updated: 30+ days ago
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Service Assistant

Service Assistant

Cooper's Hawk Winery & RestaurantVirginia Beach, VA, United States
As a member of the Cooper’s Hawk team, the Service Assistant plays an integral role in executing a positive experience for each Guest. They are the point person for all the work involved in staging ...Show moreLast updated: 8 days ago
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Survey Taker - Work Remote and Earn Up to $25 per Completed Survey

Survey Taker - Work Remote and Earn Up to $25 per Completed Survey

Earn HausVirginia Beach, VA, United States
$25.00 hourly
Remote
Part-time
We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 30+ days ago
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Deliver Food with Gopuff - No Riders, No Restaurants

Deliver Food with Gopuff - No Riders, No Restaurants

GopuffVirginia Beach, VA, United States
Deliver with Gopuff and get paid to deliver what your neighbors need from a Gopuff facility near you! With one centralized pickup location and smaller delivery zones, Gopuff makes earning effortles...Show moreLast updated: 15 days ago
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Heavy Haul Company Driver 13 plus Axel

Heavy Haul Company Driver 13 plus Axel

Guy M. Turner, Inc.Virginia Beach, VA, US
Full-time
Hauling heavy and over dimensional freight across the United States.Ability to assemble and operate 10 axle, 13 axle, and 19 axle lowboy trailers. Must possess experience in hauling oversized, overw...Show moreLast updated: 1 day ago
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Material Handler

Material Handler

Mcgrath Rent CorpVirginia Beach, VA, United States
Full-time
DailyPay Available!! Make any day a payday - You deserve to get paid any day!!.Company Paid Holidays + vacation and sick time!. Medical, Dental, and Vision benefit options.Retirement Plan with Compa...Show moreLast updated: 5 days ago
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Remote Work – No Experience – Product Tester

Remote Work – No Experience – Product Tester

OCPAVirginia Beach, VA, US
$45.00 hourly
Remote
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
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Delivery Driver (04218) 4232 Holland Rd : $12 / HR

Delivery Driver (04218) 4232 Holland Rd : $12 / HR

Domino's Pizza, Inc.Virginia Beach, VA, United States
$12.00 hourly
Delivery Drivers are responsible for delivering food to customers with excellent customer service and a positive attitude. Why deliver for us : Great pay - Our drivers receive a competitive hourly wag...Show moreLast updated: 30+ days ago
  • Promoted
Retirement Plan Specialist

Retirement Plan Specialist

Voya FinancialVirginia Beach, VA, United States
$67,170.00–$83,960.00 yearly
Together we fight for everyone's opportunity for a better financial future.We will do this together - with customers, partners and colleagues. We will fight for others, not against : We will stand up...Show moreLast updated: 30+ days ago
Work at Home Contact Center Agent (Full-Time & Part-Time) (VA)

Work at Home Contact Center Agent (Full-Time & Part-Time) (VA)

MCI CareersVirginia Beach, VA, United States
14 days ago
Job type
  • Remote
Job description

POSITION OVERVIEW

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

Key Responsibilities :

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Qualifications

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers
  • COMPENSATION DETAILS

    WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

    At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

    What You Can Expect from MCI :

    We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy :

  • Paid Time Off : Earn PTO and paid holidays to take the time you need.
  • Incentives & Rewards : Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations-and sometimes even cars!
  • Health Benefits : Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
  • Retirement Savings : Secure your future with retirement savings programs, where available.
  • Disability Insurance : Short- and long-term disability coverage is available to help protect you during unexpected challenges.
  • Life Insurance : Access life insurance options to safeguard your loved ones.
  • Career Growth : With a focus on internal promotions, employees enjoy significant advancement opportunities.
  • Paid Training : Learn new skills while earning a paycheck.
  • Fun, Engaging Work Environment : Enjoy a team-oriented culture that fosters collaboration and engagement.
  • Casual Dress Code : Be comfortable while you work.
  • Compensation & Benefits that Fit Your Life

    MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same : rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

    If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

    PHYSICAL REQUIREMENTS

    This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit / stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

    CONDITIONS OF EMPLOYMENT

    All MCI Locations

  • Must be authorized to work in the country where the job is based.
  • Subject to the program and location of the position

  • Must be willing to submit up to a LEVEL II background and / or security investigation with a fingerprint. Job offers are contingent on background / security investigation results.
  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
  • REASONABLE ACCOMMODATION

    Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

    EQUAL OPPORTUNITY EMPLOYER

    At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

    MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

    MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

    ABOUT MCI (PARENT COMPANY)

    MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

    In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

    Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands : MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

    The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

    The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.