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Last updated: 3 days ago
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Customer Service Representative

Customer Service Representative

University of DenverDenver, CO, United States
Full-time
The Department of Facilities Management supports the mission of the University of Denver's physical resources in order to provide a healthy and safe educational environment for campus community thr...Show moreLast updated: 3 days ago
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Support Consultant - Remote

Support Consultant - Remote

StayntouchDenver, Colorado, United States
Remote
Stayntouch, based in Bethesda, MD, is revolutionizing hotel operations through mobile optimized property management solutions. We are the guest-centric property management system, built to empower a...Show moreLast updated: 26 days ago
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Car Delivery Driver

Car Delivery Driver

Insomnia CookiesDenver, CO, United States
$18.81 hourly
As a Delivery Driver at our South Denver store located at 78 S Broadway, Denver CO 80209, you are our "Boots on the ground!", and the main face that our Insomniacs see outside of the bakery! You gi...Show moreLast updated: 30+ days ago
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Work From Home Stock & Options Trader

Work From Home Stock & Options Trader

Maverick FXThornton, Colorado
Maverick Trading, a 26-year old proprietary trading firm, is looking to hire experienced (5+ years) and entry-level (1+ years) equity and option traders. We are a global team, united by the common g...Show moreLast updated: 30+ days ago
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Industrial Pretreatment Specialist / Backflow Prevention Specialist

Industrial Pretreatment Specialist / Backflow Prevention Specialist

City of Northglenn ColoradoNorthglenn, CO, United States
The Industrial Pretreatment and Cross-Connection Program Specialist is a highly specialized and professional position and is responsible for the development, implementation, and management of the C...Show moreLast updated: 30+ days ago
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Merchandiser

Merchandiser

Admiral Beverage CorporationColorado,
Remote
Full-time
Displays beverage merchandise on shelves, showcases, and on sales floor of retail store by performing the following duties. Arranges products according to prearranged plan or own ideas approved by m...Show moreLast updated: 30+ days ago
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Customer Service Representative

Customer Service Representative

Brian Finan - State Farm AgencyDenver, CO, US
$75,000.00–$100,000.00 yearly
As a customer service representative with Brian Finan's state Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.Yo...Show moreLast updated: 12 days ago
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Aircraft Structural Maintenance

Aircraft Structural Maintenance

United States Air ForceWestminster, CO, US
MAINTAINING AIRCRAFT INTEGRITY.When an aircraft suffers damage, it’s essential to fix it and get back in the air.Responsible for repairing physical damage, Aircraft Structural Maintenance specialis...Show moreLast updated: 21 days ago
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Property Field Inspector

Property Field Inspector

Millennium Information ServicesColorado, Denver
Millennium Information Services, Inc.An Xceedance Company is growing! We are a leading national provider of property inspection services and innovative process management solutions for property and...Show moreLast updated: 30+ days ago
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PARAPROFESSIONAL, STUDENT MONITOR, K-5TH GRADE

PARAPROFESSIONAL, STUDENT MONITOR, K-5TH GRADE

Denver Public SchoolsDenver, CO, United States
$21.00–$25.18 hourly
Permanent
Applications will be received until.If the position is not filled by then, we may consider applications submitted after the deadline. Interested applicants must apply online by visiting the Denver P...Show moreLast updated: 15 days ago
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Warehouse Material Handler - 1st Shift

Warehouse Material Handler - 1st Shift

MFIDenver, Colorado, United States of America
$20.50 hourly
Full-time
Schedule for this position is Monday - Thursday from 5 : 00am - 3 : 30pm.Schedules are subject to change based on business needs. Load, unload and stock tires and auto parts in a fast-paced warehouse en...Show moreLast updated: 30+ days ago
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Business Center Truck Driver

Business Center Truck Driver

CostcoDenver, CO, United States
Drives and unloads commercial truck.Verifies items and quantities delivered to members, collects payment and completes paperwork. Must possess a Class B Commercial license with no restrictions.For a...Show moreLast updated: 30+ days ago
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Tree Climber

Tree Climber

Monarch Landscape CompaniesHenderson, CO
$22.00–$29.00 hourly
Quick Apply
ENVIRONMENTAL DESIGNS | MONARCH TREE SERVICES.Monarch Landscape Companies is a family of successful landscape brands in six states across the United States. We are a values-based learning organizati...Show moreLast updated: 30+ days ago
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Remote Online Survey Taker. Earn up to $25 per survey

Remote Online Survey Taker. Earn up to $25 per survey

Earn HausCommerce City, CO, United States
$25.00 hourly
Remote
Part-time
We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 30+ days ago
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Work From Home – Customer Product Specialist – Entry Level

Work From Home – Customer Product Specialist – Entry Level

GLLakewood, Colorado
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
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Work from Home – Product Feedback Support - $25-$45 per hour

Work from Home – Product Feedback Support - $25-$45 per hour

GLCommerce City, Colorado
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

University of DenverDenver, CO, United States
3 days ago
Job type
  • Full-time
Job description

The Department of Facilities Management supports the mission of the University of Denver's physical resources in order to provide a healthy and safe educational environment for campus community through services of the departments of Capital Projects and Planning, Facilities Management, Parking & Mobility Services, Auxiliaries & Real Estate, and Business & Operations.Position SummaryThe Customer Service Representative performs a wide variety of front-line customer service to the University community and external clients, including working in the public eye answering questions, giving directions, fulfilling permit requests, and performing other such duties as is consistent with customer service. They will also aid in the coordination of special event parking and liaison between customers, enforcement, and campus safety. This position is responsible for the management, adjudication, and timely response to customers appealing parking citations and may assist in training new office or field personnel.Essential FunctionsIn addition to following the University of Denver's policies and procedures, principal responsibilities include, but are not limited to :

  • Performs a wide variety of front-line customer service to the University community and external clients.
  • Greets and provides information and materials to faculty, staff, students, and guests of the University.
  • Completes customers request for services such as selling a wide variety of parking permits, paying parking citations and appealing parking citations.
  • Fosters positive working relationships with faculty, staff, students, and University guests.
  • Performs daily activity of the office operation including but not limited to : answering multiple phone lines, performing a wide variety of data entry (i.e., customer permit purchases, citations issued by Officers, and citation payments), responding to customer account inquiries, typing routine correspondence, processing mail, duplicating, collating and distributing department material, and making recommendations on purchases to ensure office supplies and equipment service requests are made.
  • May train other office or field personnel on duties and skills associated with customer service.
  • Act as an intermediary with the public. Must be able to address customers complaints in a professional manner while taking the necessary customer service action. Resolve billing disputes and keep track of accounts that are overdue and attempt to collect payment.
  • Record all transactions in Power Park FLEX and ensure accuracy of billings. Post transactions in a financial database and reconcile computer reports with operating reports from FLEX.
  • Prepares, compiles, sorts, files and maintains confidential customer files (paper and electronic). Documents the quantity and quality of services provided to customers and maintain the spreadsheet that records the statistics.
  • Receives, adjudicates, and responds to customer citation appeals.
  • Works closely with the coworkers to monitor and improve upon daily office operations, includes the implementation of new technologies and operational techniques to ensure consistency and efficient office business practices.
  • May work in coordination with the Parking Manager of Customer Service to ensure accuracy of the master parking calendar and performs Special Events duties in the absence of the primary.Knowledge, Skills, and Abilities
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers, students or employees for the organization.
  • Ability to work in a team-oriented environment that requires individual thought and initiative.
  • Capable of facilitating the interactions and diverse needs of a complex organization.
  • Ability to maintain professional standards of conduct during stressful and often emotional situations.
  • Possess strong oral and written communication skills.
  • Superior customer service skills a must.
  • Must pass a complete background check with a clean record, no criminal record or felony convictions.Required Qualifications
  • High school Graduate
  • 2 years in a customer service / billing position and / or scheduling features.
  • Working knowledge of the Microsoft Office Suite.
  • Valid Colorado Drivers License and insurable by the University of Denvers insurance carrier.
  • Pass a Background check.Preferred Qualifications
  • 4 year college degree
  • 2-5 years of parking experience including parking management software and ecommerce
  • Proficient knowledge of the Microsoft Office Suite
  • Knowledge of University parking operations, knowledge of T2 PowerPark Flex, knowledge in BANNER university softwareWorking Environment
  • Standard office environment.
  • Unexpected interruptions often occur, and stress level is moderate to high.
  • Noise level is quiet to moderate.
  • There are occasion where the employee will be exposed to outdoor weather conditions.Physical Activities
  • Ability to sit in front of a computer for an extended period.
  • Occasionally required to move about the office / campus with the capability of transporting objects up to 50 lbs.
  • Specific vision abilities required for this position include close vision, distance vision, peripheral vision depth perception, and the ability to adjust to focus.Work ScheduleMonday - Friday, 8 : 00 a.m. - 4 : 30 p.m.Application DeadlineFor consideration, please submit your application materials by 4 : 00 p.m. (MST) February 28, 2025.Special InstructionsCandidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.Salary Grade NumberThe salary grade for the position is 6.Hourly RangeThe hourly range for the position is $19.16 - $23.00.The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate's sex or any other protected status.BenefitsThe University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.Please include the following documents with your application :
  • Resume
  • Cover LetterThe University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital, family, or parental status, pregnancy or related conditions, national origin, disability, or status as a protected veteran. The University of Denver does not discriminate and prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital family, and parental status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the University's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; the Equal Pay Act; the Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Worker's Rights ("POWR") Act; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and / or retaliation. For more information, please see the University of Denver's Non‑Discrimination‑Statement.All offers of employment are contingent upon satisfactory completion of a criminal history background check.Advertised : February 11, 2025Applications close : February 28, 2025