Help Desk Manager: Average Salary in New York in 2024

Handle IT helpdesk operations, ensuring prompt response and resolution of tickets from our client's clinics and headquarters. Evaluate, formalize, and automate IT processes, including onboarding/offboarding and helpdesk ticketing. Experience in handling IT helpdesk operations. ...

Managing the day-to-day administration of the Help Desk including the management of Help Desk staff (internal and outsourced). The ideal candidate will have experience managing the functions of the Helpdesk, overseeing end-user devices and being the single point of contact for all customer issues. M...

IT Helpdesk Manager position is an essential employee post requiring a hands-on technical leader to assist the Director in optimizing the day-to-day operations of the IT helpdesk while overseeing and managing staff performance. Overseeing Helpdesk solution Zendesk implementation, training, and usage...

A company is looking for a Help Desk Specialist to support their Microsoft Azure-based development environment. ...

A company is looking for a Desktop Support professional to provide technical support and maintenance for end-user devices in a remote environment. ...

Help Desk Technician/Auditor & Documentation. ...

A company is looking for a Technical Support Specialist responsible for ensuring an efficient and pleasant support experience for customers. ...

A company is looking for a Tier 1 Help Desk professional for remote support. ...

A company is looking for a Desktop Engineer I. ...

A company is looking for a Software Web Developer Help Desk Support. ...

A company is looking for a Help Desk Technician to support Unison PRISM users in a remote capacity. ...

A company is looking for a Technical Help Desk Specialist to handle customer escalations and resolve complex technical issues. ...

A company is looking for a Tier 2 Help Desk Technician to support a Federal client. ...

A company is looking for a Help Desk Analyst to provide technical support and customer service for a web-based software application. ...

Help Desk Technician/Auditor & Documentation. ...

In this role, you will be the first point of contact for all IT-related issues within our NYC Office & Remote US staff, providing prompt and professional support to ensure smooth daily operations and report into the Senior IT Manager based in the UK. We are seeking a motivated and enthusiastic IT 1s...

Please send resume in WORD format should you be interested in the following Desktop Support Technician position in NYC. Field escalated tickets from phone support Level 1 team. Mobile device support (Firm iPhones, BlackBerry Work for Enterprise, InTune). ...

Squarepoint is looking for a Desktop Support Analyst to support a global community of approximately 1300+ users in a Windows environment consisting of both physical and virtual desktops. Candidate will interact onsite and remotely with users to provide support with workstation applications such as M...

Title: Help Desk Analyst (onsite work). Our client is looking for someone with past help desk experience (GEEK squad, ticket-based experience). Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware; respond to queries either in-p...

IT Desktop Support Technician (Level 1 & 2). We are committed to excellence and seek an experienced IT Desktop Support Technician to help us maintain our high standards. We are seeking a highly motivated and skilled Desktop Support Technician (Level 1 & 2) with a minimum of 3 years of experience. Mi...

CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). Cond...

What you'll do as the Desktop Support Technician. Install, configure and support new hardware and software for service requests. Document resolution to desktop issues, propose solutions to root cause problems. Document resolutions to desktop issues and propose solutions to root cause problems. ...

IT Support Specialist II Summary: The IT Support Specialist II plays a pivotal role in the IT Department, providing in-person, phone, and hardware support for firm-authorized technology. Acting as a liaison between IT and other departments, the speci Support Specialist, IT, Support, Specialist, Staf...

Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. IT Support Technician to join our team! In this role you will provide technical support to internal and external customers. Ability to work after hours or weekends on an as needed ...

Position requires 3+ years of experience in the field of IT Service Desk or user Support. Experience with PC/MAC OS and server platforms, Active Directory, SCCM, Casper, and Windows/MAC desktop applications is essential. Experience with Desktop computer hardware, printers, and peripherals. ...