Help Desk Manager: Average Salary in Ohio in 2024

The IT Help Desk Manager manages the IT Help Desk staff and operations of the Bank's technical help desk. Trains the team on the help desk systems and tools to identify, document, track and resolve reported problems. Identify and gather key metrics to analyze the help desk performance and identify p...

The IT Helpdesk Manager is a key member of the Securitas Technology IT Team and will serve as part of a larger team dedicated to overseeing the daily operations of the IT helpdesk, ensuring efficient resolution of technical issues, and providing excellent customer service to internal stakeholders. H...

The Manager-Customer Service (Help Desk). Experience with technical help desk support and IT operations. ...

All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an...

Global IT Services partner supporting medium to large-scale enterprises. ...

The Desktop Support Technician is part of a team responsible for supporting a multitude of IT related issues that range from desktops, laptops, network, telecom, video conferencing, VoIP, mobility and server or infrastructure problems. The Desktop Support Technician provides end-user support and ins...

Please email your resume to Service Desk Agent is the first point of contact for the users who call our IT Service Desk.While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge ba....

Location: Cincinnati, OH 45202....

Team Member Title: IT Support Specialist at LC Home Office. From implementers and developers to data analysts and support specialists, this team collaborates with many others to create solutions, processes and applications that impact team members, residents, guests, and clients. Previous profession...

Are you passionate about **Technical Support****PartnerHero** is looking for Technical Support Specialists to help support our smart sustainable partner. Temporary - Technical Support Specialist**. A successful Technical Support Associate operates efficiently in this climate, maintains composure, ex...

Benefits : $40 per call/$5 per call per diem Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all admini...

State Government IT help desk or similar field is preferred. ...

Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...

STS is committed to providing career opportunity and growth to all associates without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or disability. Positive attitude and ability to multi-task/self-manage workload while adapting to changing pr...

Overall, the IT Support Technician requires an individual with a ‘get stuck in’ attitude, prior experience within a service desk or technician environment, and a friendly personality to join a great team. A large public sector organisation, based in Windsor, are looking to recruit an IT Support Tech...

We are currently seeking a Desktop Support/ Field Tech Specialist - Onsite in Franklin Furnace, Ohio to join our team in Franklin Furnace, Ohio (US-OH), United States (US). Provide onsite in person technical support for VIP users, with high level of customer service. Performs troubleshooting, parts ...

Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. We are seeking a skilled Desktop Support Te...

Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Install, upgrade, support and troublesh...

As a Technology Support II team member you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all in...

Support for laptop, desktops, and printers. Route problems to 3rd level IT support staff using knowledge base articles. Coordinate with level 3 and support staff that provide hardware / software / network problem resolution. Responds to telephone calls, email, instant messages, and assigned tickets ...

HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT:. Experience with Remedy/Help Desk Management Systems. Experience developing and providing Service Level Agreements and Help Desk deliverables. Technical Support Specialist – Basic: Security+ CE and Industry certification: AZ- – Microsoft Azure Fundam...

Provide helpdesk support and resolve problems to the end user’s satisfaction. Monitor and respond quickly and effectively to requests received through the IT helpdesk. Escalate issues in a timely manner to the proper technician. Experience installing and configuring desktop software. ...

REMOTE Help Desk Support Specialist in Cleveland at CBIZ **Location:**. Technicians provide maintenance, install, MAC, Help Desk and project support to Edward Jones branch offices, vendor sites and home FA locations in specified service territory. BIZ Network Solutions provides onsite techni...

Our Opening and Your Responsibilities METTLER TOLEDO is hiring a Technical Application Support Specialist for our Laboratory product line in the Columbus, Ohio area who will provide technical and application support for a specific discipline of the Laboratory group: Weighing and Analytical Instru...

We are looking for a knowledgeable and motivated Technical Support Specialist to join our team, offering vital support and guidance to contractors, associates, and clients to ensure the successful installation and operation of our HVAC products. Position Overview:  As a Technical Support Specia...