Help Desk Manager: Average Salary in Virginia in 2024

Lab Manager I - Technical Engagement Network (TEN) Help Desk Technician. Argo Cyber Systems is seeking a Technical Engagement Network (TEN) Help Desk Technician to support this critical customer mission. Serve as the first level Help Desk for the TEN Lab's systems and accounts. Create and maintain a...

Administers effective frontline help desk assistance to customers whose inquiries are beyond the knowledge of the Help Desk Team members. Directs the Help Desk Team to meet specific customer needs. Develop schedules for efficient staffing and keep workload and metric records of all activities in the...

IT Concepts is seeking a Help Desk and End User Support Manager for management and administration of DHA systems, applications, networks and telecommunications. HDI Support Center Manager (HDI-SCM) or equivalent (ITIL etc. Supervises and coordinates activities of IT Service Desk Specialists, Coordin...

The Help Desk Manager will provide guidance & support for the U. HOW THE HELP DESK MANAGER WILL MAKE AN IMPACT. The Helpdesk Manager must be open to learning new technologies and methodologies to enhance service delivery. Experience using an out of the box help desk/service desk ticketing r...

The combination of technical acumen with a relentless customer focus, communication skills, and a desire to help prevent / resolve issues enables the IT Help Desk Manager to promote a reliable and effective technology experience. The IT Help Desk Manager is responsible for leading the Firm’s technic...

Develop, update, and evaluate the value of routine and ad hoc Service Desk metrics and ticket status reports, Service Desk processes (including SOPs), and Service Desk analyst schedules and operations across desktop support, application support, and hardware teams. JOB TITLE: Help Desk Manager - Pri...

IT Concepts is seeking a Help Desk and End User Support Manager for management and administration of DHA systems, applications, networks and telecommunications. HDI Support Center Manager (HDI-SCM) or equivalent (ITIL etc. Supervises and coordinates activities of IT Service Desk Specialists, Coordin...

Keywords: Lab Manager, Arlington VA, DoD Secret Clearance, DHS Suitability, Incident Response, Cyber Attacks, Investigation, Resolution, Breach Severity, Mitigation Plans, Service Restoration, Help Desk, User Setup, Equipment Accounts, Tools, User Requests, Email, Walk-ins, Phone Calls, Ticket Creat...

IT Concepts is seeking a Help Desk and End User Support Manager for management and administration of DHA systems, applications, networks and telecommunications. HDI Support Center Manager (HDI-SCM) or equivalent (ITIL etc. Supervises and coordinates activities of IT Service Desk Specialists, Coordin...

The Systems Administrator II - Desktop Support are the Tier 2 team members of an Information Technology (IT) Enterprise Desktop Support team responsible for the IT-related end client computing requests, patching, and deployment for the customer’s IT business and mission-focus enterprise systems. Dem...

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Keywords: Security+, Help Desk, Desktop support, Analyst, VPN, Citrix, VMware, virtual desktops, virtual private networks, Linux, TS/SCi, secret, top secret, DHS Suitability, Windows, Unix, MacOS, Tickets, ticketing, remedy, ServiceNow, er requests via email, walk-ins, phone calls, or other communic...

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HDI Desktop Support Technician: Certification for providing Desktop Support and Customer Service. Microsoft Certified: Modern Desktop Administrator Associate: Certification to manage and deploy Windows 10 and Windows 11 desktops and devices in an enterprise environment1. Support Skype for Business O...

This includes installing, diagnosing, repairing, maintaining, testing, and upgrading hardware and equipment while en Support Technician, Desktop Support, Technician, Support, Technology, General Maintenance, Banking. Under direct supervision, the Desktop Support Technician supports and maintains in-...

This candidate will be responsible for the following: Duties and Responsibilities:Answer Help Desk phones and provide Tier I-II suppo Help Desk Analyst, Help Desk, Customer Service, Analyst, Technical Support, Technology. DMI is looking for a Help Desk Analyst to support a federal customer in Arling...

Intelligence: Requires the ability to apply rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form. Under li...

ANG is seeking a Executive Technical Support Specialist to provide a wide range of Technical Support duties including a variety of clerical support and program assistance duties as assigned, or as required. Technical Support Specialist**. Requisition Number 4566 Technical Support Specialist. ...

RMC is hiring a Help Desk Technician (0800-1600 day shift) in Dahlgren, VA. ...

We are currently seeking an energetic, driven, innovative Technical Support Specialist to join a lean, agile company that develops a wide range of unique customer solutions. You can bridge the gap between non-technical customers with requirements, and highly-technical engineers who build the solutio...

Execute & follow-up the daily operations of the technical support team providing technical support to new projects according to business needs and Follow up the Calibration Annual Plan and the requalification. Technical Support Specialist**. Technical Support Specialist****. Function:** Eng - Techni...

ATCS, PLC is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Job Title IT Support Specialist Location HERNDON, VA - HERNDON, VA 20171 US (Primary). Applicant must be famil...

Junior Technical Support Specialist**. Junior Technical Support Specialist**. Come grow with us! Changeis is seeking an IT Support Specialist to be a crucial component to our operations. Provide friendly uncompromising help desk support for employees seeking technical assistance both on-site and rem...

The IT Support Specialist will be the initial point of contact for all Kotarides company employeesfrom end-users to Executives--seeking help with their technology tools. The IT Support Specialist will answer calls, emails, and service tickets to support the technology functions of the business and r...

Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity:Virtual Service Operations is searching for IT Support Technicians to temporarily join our team and help us support one of our great clien Support Technician, Technician, IT, Technical Sup...