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What does a Flight Attendant do?

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Talent.com talent.com
Answered February 09 2021
Career Expert at Talent.com
A Flight Attendant is a trained professional that ensures the safety and comfort of all passengers on a flight. Flight Attendants can work for both commercial and private carriers. Their roles and responsibilities will vary depending on the aircraft itself, the number of passengers, and the kind of passengers they have on board. For example, some Flight Attendants may serve first-class customers who have a more tailored experience while aboard the flight. But some may work on smaller chartered flights that are less concerned with providing a luxury experience.

Each airline and aircraft have their own rules and regulations of which Flight Attendants must abide. Flight Attendants are required to know the full scope of the airline's safety guidelines for each aircraft and must be able to communicate these to the passengers aboard the flight. The most important task for a Flight Attendant is to verify the safety of everyone on board.  
Flight Attendants can represent different airlines that ultimately reflect distinct countries and cultures. It is a career that entails many various roles depending on how much experience the individual has and the company or field that employs the Flight Attendant. 

Roles and responsibilities of a Flight Attendant 
  • Attending a safety briefing along with Pilots before boarding the plane
  • Reviewing safety and emergency procedures specific to the type of aircraft before boarding
  • Greeting passengers as they board the plane
  • Helping special needs passengers, unaccompanied children, passengers with small babies, or VIPs
  • Helping passengers find their seats and stowing their carry-on luggage
  • Explaining safety procedures and measures to passengers
  • Going over the safety procedures speech
  • Ensure the emergency exit seats are occupied by passengers who are willing and able to respond in case of an emergency
  • Making sure that all the safety procedures for take-off are met
  • Ensuring tray tables and carry-ons are stowed and secured correctly
  • Ensuring all passengers have their seatbelts fastened, all seats are in the upright position, and all armrests are down
  • Serving meals and drinks to passengers during the flight
  • Conducting periodical cabin checks to ensure the safety of the crew
  • Checking for unusual noises or situations
  • Checking the lavatory smoke detector hasn’t been tampered with
  • Checking with the Pilots to confirm their health and safety and restocking supplies as needed
  • Handling emergencies
  • Evacuating passengers out of a plane 
  • Using emergency rafts and slides
  • In-flight firefighting 
  • Providing first aid 
  • Providing cardiopulmonary resuscitation (CPR) 
  • Defibrillating passengers when needed
  • Adhering to emergency landing procedures 
  • Handling emergency decompression situations
  • Making in-flight announcements
  • Ensuring cabin safety during turbulence
  • Ensuring cabin safety before landing
  • Collecting all loose items such as trays and trash
  • ensuring all passengers’ loose belongings are stowed away
  • ensuring all passengers have their seatbelts fastened, that all seats are in the upright position, and all armrests are down 
  • Assisting passengers as they get off the plane
  • Assisting passengers with special needs, unaccompanied children, passengers with small babies, or VIPs  
  • Making sure all passengers leave the plane