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What does an Office Manager do?

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Talent.com talent.com
Answered October 01 2021
Career Expert at Talent.com
Thinking of taking your skills and expertise into the world of office management? If you enjoy a mixture of event planning and administrative duties, this may be the right career path to follow. The role encompasses everything it takes from ensuring the overall efficiency of daily operations. 
  
Office Managers make it their priority to look after the comings and goings of the organization they represent. A day in this position could include checking in on the office supply, restocking low-quantity items, and ordering new supplies. Next, they might check in on the functionality of the office equipment, including the cleanliness of shared use items like the coffee-maker, to name one. It's not all that makes up their daily activities, however. They are also paying close attention to the overall office activities, identifying trends, and making appropriate recommendations.  
  
Employers can rely on Office Managers to support much more than supply-keeping. These professionals can also assist with HR-related tasks such as monitoring the day-to-day workflow and delegating tasks accordingly among staff. Training, mentoring, supervising, and disciplining administrative staff can also fall under the umbrella of office management, depending on the organization's setup. So too in the case of Office Manager's preparing presentations, proposals, and reports for upper management.  

Roles and responsibilities of an Office Manager
Here's a non-exhaustive list of everyday tasks Office Managers are required to complete:   
  • Develop, implement, monitor, and review tactical and operational plans, procedures, and systems to comply with the organization's strategic goals, policies, procedures, budgets, deadlines, and other related requirements.   
  • Hire new employees or assist the Human Resources department with the recruiting process.   
  • Train, mentor, and supervise administrative staff to ensure the overall efficiency of daily operations. 
  • Assign, oversee, and monitor administrative tasks in areas such as accounts receivable (A/R), accounts payable (A/P), and data entry.  
  • Liaise with other departments to ensure the smooth management of operations.   
  • Oversee the budgeting and bookkeeping activities, including payroll, A/P, A/R, collections, bank reconciliation, government remittances, and financial reporting.  
  • Plan, prepare and monitor the office budget in compliance with organizational objectives, policies, and procedures.   
  • Ensure administrative activities and services remain within budgetary limits.   
  • Oversee office equipment maintenance and repair, as well as replacement of missing supplies. 
  • Identify office deficiencies and determining facilities requirements.  
  • Review supply orders and approving/negotiating them to ensure competitive pricing. 
  • Build and maintain professional relationships with vendors and service providers  
  • Track receipts and supply invoices, submitting them to the accounting team as required.   
  • Handle complaints and grievances, addressing them, and conducting investigations as required.  
  • Seek employee and client feedback and adapting accordingly.   
  • Prepare reports, presentations, and proposals to document all office activities.  
  • Provide feedback and making necessary recommendations and adjustments to current work methods and systems.   
  • Monitor employees' timesheets, reviewing and approving leaves related to professional development or vacation, as well as sick leaves and leave of absence requests.  
Easteregg!