Bank Tellers serve as the first point of contact that is available for customers at financial institutions. This position can sometimes be referred to as a cashier or customer service representative—Bank Teller’s handle any routine banking procedures that cannot be done at an ATM. 

Bank Teller’s duties include administrative tasks (e.g., filing, planning, and report writing), customer support, and promoting the institution’s services. They assist customers with any transaction they may require, from making deposits and withdrawals to opening new debit and credit accounts. They must be knowledgeable in all the usual operations of a bank.

Bank Tellers need to pay special attention when receiving or handing money to clients, as any mistake can cause several delays, complications, inconveniences for customers, and losses for the bank.

Personality of a Bank Teller
Since Bank Tellers are customer-facing employees of financial institutions, they need to have a positive, personable personality and have the ability to handle any situation. Here are some other personality traits that can make you a successful Bank Teller:

• Excellent People Skills

Bank Tellers work with all customers of their bank. They need to anticipate customers’ needs and handle their requests in a proactive, diplomatic, and tactful manner. 

• Team Player

Bank Tellers work as a part of a team at the bank. They need to get along with their colleagues and not be afraid to ask for or offer help when needed. 

• Organizational and Time Management Skills

Bank Tellers need to be great at prioritizing and planning work activities to use their time effectively while handling a high volume, diverse workload. They also need to be good at multitasking and thrive in a dynamic, fast-paced environment.