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What is a Server?

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Talent.com talent.com
Answered December 09 2021
Career Expert at Talent.com
If you’ve ever eaten out at a restaurant, you’ve encountered a Server. A smiling, helpful person who helps explain the menu, takes your order and brings you whatever you need to have an enjoyable experience. In more formal terms, A Server is a person who takes care of patrons at a dining or foodservice establishment. 

Servers can also be called Waiters or Waitresses, however, the more common, gender-neutral term is a Server. Servers greet customers, take their orders, and make sure they have an overall pleasant experience. 

Servers can work in a variety of establishments, such as restaurants, bars, hotels, convention centers, or even cruise ships. Many people who work as Servers enjoy the fact that it is a portable career that can provide them the freedom to travel, as work as a Server can be found worldwide. 

Personality of a Server
Beyond top-notch customer service skills, Servers tend to enjoy working in fast-paced environments, and like the social interaction that working with the public brings. Here are a few other personality traits that can make you a successful server.
  • Communication skills
Servers are the middleman between the customer and the kitchen or bar. If a customer has a special request, such as the cook on their meat or an allergy, the server needs to communicate that effectively to the back of the house. Additionally, servers sometimes need to memorize specials, suggested wine pairings, or other information that customers might require. 
  • Energy
Serving can mean long hours on your feet, running from one area of the restaurant to another. It requires a lot of energy and stamina to work a long shift and still be pleasant to customers. Many servers swear that comfortable shoes are the key to maintaining their energy during a busy service. 
  • Focus and a good memory
Sometimes, you’ll be passing by a table on your way to take an order, and another table will flag you down with a request. Or you will need to remember that the kitchen is sold out of a certain dish. Having a good memory for these little details is what separates a calm and cool server from a frazzled and distracted one. 
Easteregg!