Talent.com
No longer accepting applications
Lead Business Analyst

Lead Business Analyst

MBO PartnersMilwaukee, WI, United States
2 days ago
Job type
  • Full-time
Job description

This range is provided by MBO Partners. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$66.00 / hr - $89.00 / hr

About the Role

The Community Relations team within the Foundation is seeking a Business Analyst / Systems Liaison to bridge the gap between business users, third-party SaaS vendors, and internal IT teams. This individual will play a key role in configuring vendor-managed systems, gathering and analyzing requirements, advising on program enhancements, and ensuring smooth technology adoption across the Foundations initiatives.

The role is designed to transition responsibilities from a current team member approaching retirement and will require someone eager to learn, highly collaborative, and comfortable with both business process analysis and hands-on system configuration.

Key Responsibilities

  • Act as the primary liaison between business stakeholders, SaaS vendors, and IT teams.
  • Translate business requirements into functional configurations within vendor-managed systems (primarily CyberGrants by Bonterra).
  • Configure, test, and maintain SaaS applications to support community relations and foundation programs.
  • Partner with program owners to evaluate program effectiveness, identify process improvements, and recommend technology solutions.
  • Conduct data analysis and reporting to identify trends, support decision-making, and forecast program impact.
  • Provide thought partnership and advisory input to program leaders on potential changes, risks, and opportunities.
  • Manage small to mid-size initiatives end-to-end, from requirements gathering through implementation.
  • Document processes, maintain system knowledge, and ensure business continuity through transitions.
  • Collaborate in a lean, creative team environment that balances corporate standards with unique foundation needs.

Must-Have Qualifications

  • 25+ years of experience in business analysis, systems configuration, or a similar role.
  • Demonstrated ability to gather requirements, problem-solve, and creatively configure SaaS solutions.
  • Strong communication and collaboration skills; able to work closely with both business stakeholders and technical teams.
  • Experience working with third-party SaaS systems in a configuration capacity (not coding).
  • Curiosity, adaptability, and a proven track record of learning new systems quickly.
  • Corporate environment experience with comfort navigating business / IT dynamics.

    • Nice-to-Have Qualifications

  • Experience with CyberGrants by Bonterra or similar philanthropy / foundation platforms.
  • Background in corporate foundations, community relations, or nonprofit program management.
  • Exposure to HR, finance, or other configurable SaaS systems.
  • Familiarity with Excel, SharePoint, and basic reporting tools.

    • Seniority level

  • Mid-Senior level

    • Employment type

  • Contract

    • Job function

  • Project Management and Analyst

    • Industries

  • Insurance

    • We are continuing to connect with professionals and do not include extraneous boilerplate or unrelated job listings in this description.

    #J-18808-Ljbffr

    Create a job alert for this search

    Lead Analyst • Milwaukee, WI, United States