Remote Chat AgentsSB Tennis Patrons • Potts Camp, MS, US
Remote Chat Agents
SB Tennis Patrons • Potts Camp, MS, US
2 days ago
Job type
- Full-time
- Remote
Job descriptionProven experience in customer service, support, or chat agent roles preferred. Excellent written communication skills with a friendly and professional tone. Strong problem-solving and multitasking abilities. Ability to work independently and manage time effectively. Reliable high-speed internet and a quiet, comfortable remote workspace. Familiarity with live chat software and CRM tools is a plus. Multilingual abilities are an advantage. Experience in [industry / sector] is a plus but not required. Technical troubleshooting skills are beneficial. Competitive pay and flexible scheduling. Fully remote work environment with growth opportunities. Supportive team culture focused on excellence and collaboration. Ongoing training and professional development.
Job Description
Job Description
Job Summary :
We are looking for friendly, professional, and proactive Remote Chat Agents to join our customer support team. The ideal candidate excels in written communication, problem-solving, and delivering excellent service through live chat platforms. This role offers flexibility and the opportunity to work from anywhere.
Key Responsibilities :
- Respond promptly and professionally to customer inquiries via live chat.
- Provide accurate information and resolve customer issues efficiently.
- Assist customers with product questions, troubleshooting, and support requests.
- Maintain a positive and empathetic attitude in all interactions.
- Document customer interactions and update records accurately.
- Collaborate with team members and other departments to ensure customer satisfaction.
- Follow company policies and guidelines to deliver consistent service.
Qualifications :
Preferred Skills :
What We Offer :
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Remote Chat Agent • Potts Camp, MS, US