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Retail Store Manager (Winter Park)

Retail Store Manager (Winter Park)

KlassyWinter Park, FL, US
7 days ago
Job type
  • Part-time
Job description

Job Title : Retail Store Manager Flagship Location

Location : Winter Park, FL

About Klassy

Klassy is a fashion brand redefining comfort for the girls. Our clothing is designed to give comfort and style and we have a beloved community of women nationwide. After 6 years as an ecommerce-only brand, were opening our first-ever flagship store in a high traffic main-street district (Park Ave, Winter Park FL)and were looking for a leader to bring the Klassy in-store experience and brand to life.

Position Overview

The Retail Store Manager will be the driving force behind our flagship stores success. This role is perfect for a leader who thrives in a high-energy, customer-focused environment and is passionate about style, service, and creating memorable brand moments. You will be responsible for all aspects of store operationsfrom achieving sales goals to building and inspiring & managing a high-performing team.

The retail experience is experiential, with a matcha bar and vintage photobooth in the space. We are expecting 300 customers in the store a day. In addition to managing this dynamic environment, the Retail Store Manager will be expected to manage a store events calendar that engages the local customer base.

Key Responsibilities

  • Lead and motivate the store team to meet and exceed sales and service goals.
  • Deliver a premium in-store experience aligned with Klassys brand values and aesthetic.
  • Recruit, train, and coach team members for success.
  • Oversee daily operations including opening / closing, inventory control, merchandising, and scheduling.
  • Maintain visual standards that reflect the Klassy brand, including seasonal updates and product storytelling.
  • Analyze sales reports and implement strategies to maximize revenue. Provide insights on sales reporting
  • Ensure operational compliance with company policies, procedures, and standards.
  • Resolve customer concerns with professionalism and brand integrity.
  • Create and manage a retail events calendar
  • Ensure usable content can be captured at retail in an aesthetic and social-first manner
  • Collaborate with corporate teams on new product launches, events, and promotions.

Qualifications

  • 3+ years of retail management experience (fashion / apparel strongly preferred).
  • Proven track record of meeting sales goals and driving team performance.
  • Understanding as to how local customer base and events drive sales and engagement
  • Ability to manage retail staff and build a pragmatic, drama-free environment
  • Exceptional leadership, communication, and interpersonal skills.
  • Strong visual merchandising skills and attention to detail.
  • Comfortable with POS systems, inventory management, and basic reporting.
  • Availability to work a flexible schedule, including evenings, weekends, and holidays.

    • What We Offer

  • Competitive salary + performance-based bonus.
  • Employee discount on Klassy products.
  • Opportunity to lead in our premier flagship location and shape the in-store customer experience.
  • Growth potential within a rapidly expanding brand.
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    Retail Store Manager • Winter Park, FL, US