Leasing and Occupancy Specialist II (Oliver Crossing)

Leasing and Occupancy Specialist II (Oliver Crossing)

WinnCompanies is looking for a motivated Leasing and Occupancy Specialist II to join our team at Oliver Crossing Apartments, a 222-unit affordable housing, multifamily community located in Richmond, VA.

In this role, you will perform all day-to-day leasing and marketing activities related to apartment rentals, move-ins, re-certifications, and lease renewals at a mixed income property while maintaining budgeted occupancy at the highest attainable rents at all times. The selected candidate will adhere to the following schedule : Monday through Friday from 8 : 00AM to 5 : 00PM.

Responsibilities

• Interact with prospective and current residents to achieve maximum occupancy.
• Generate and manage traffic, lotteries, wait list, property tours, leasing apartments and qualifying prospects following up on prospects leads.
• Prepare lease documentation applicable to program types, complete move-in paperwork, and procedures.
• Maintain applicable databases ensuring tour route, amenity areas and show units are to company standard.
• Deliver customer service that exceeds expectations for new and current residents.
• Educate and implement WinnCompanies programs, processes and policies to new and current residents as applicable.
• Review, prioritize and distribute resident service requests as required.
• Assist with the planning and facilitation of property events or programs required by the mixed income program guidelines.
• Assist with on-site management ensuring all marketing documents, supplies, reports, advertisements and web content are current and updated as necessary based on property, regional or corporate initiatives.
• Maintain relationships with area businesses, local housing offices, employers and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types.
• Remain current with local events and hiring trends that may have an impact on the property.
• Maintain knowledge and understanding of current and sub markets; to include competitors and customer demographics.
• Responsible to gather appropriate documents by program types for residency approval submission to the appropriate person or third party vendor for review and approval during application / recertification process.
• Remain up to date with any / all Federal, State and / or other regulatory requirements and programs.

Requirements

Preferred Qualifications