Product Marketing Manager, Customer Experience

At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build high-performing teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires close-knit high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.

Product Marketing Manager Customer Experience

Why We Have This Role

AI is massively changing the landscape of Customer Experience and Qualtrics is evolving to meet the needs of our customers through investments in Omnichannel Agentic and AI-based solutions. We are seeking an experienced and strategic Product Marketing Manager to drive an evolution in our go-to-market strategy positioning and messaging for these customer experience this role you will bridge the gap between product sales and customer success to ensure we deliver impactful solutions that help organizations elevate their customer experience.

How Youll Find Success

• Strategic Vision : You thrive on developing and executing innovative go-to-market strategies that align with the evolving needs of the customer experience landscape.
• Compelling Storyteller : You excel at crafting clear and impactful narratives that distill complex concepts into messages that resonate with target audiences and drive engagement.
• Research-Oriented : You enjoy conducting thorough market research and competitive analysis identifying trends customer pain points and opportunities to enhance our offerings.
• Cross-Functional Collaborator : You have a strong ability to build partnerships with product management sales and customer success teams to influence the product roadmap and drive customer adoption.
• Empowerment of Sales Teams : You derive satisfaction from creating impactful sales enablement materials that empower sales teams to effectively position and sell customer experience solutions.
• Data-Driven Decision Maker : You have a keen analytical mindset leveraging data to measure and optimize the effectiveness of marketing strategies and campaigns.
• Passion for Customer Experience : You are deeply invested in elevating customer experiences especially through the innovative use of AI-driven solutions.

How Youll Grow

Things Youll Do

What Were Looking For On Your Resume

Preferred Qualifications

Experience marketing AI-powered or automation-driven Customer Experience solutions.

What You Should Know About This Team

We are dedicated to the craft of Product Marketing and producing excellent GTM strategies and assets to demonstrate our value.

Our team sits at the center of efforts to bring experience management and product innovation to the market.

We have high visibility and deep collaboration opportunities across all major functions in our PXE (Product Experience Design Engineering) and GTM (Marketing Sales Services Customer Success) organizations.

Our Teams Favorite Perks and Benefits

The Qualtrics Hybrid Work Model : Our hybrid work model is elegantly simple : we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws : Family & Medical Leave Act Equal Opportunity Employment Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and / or to receive other benefits and privileges of employment please let your Qualtrics contact / recruiter know.

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For full-time positions this pay range is for base per year; however base pay offered within this range may vary depending on location job-related knowledge education skills and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical dental vision life and disability 401(k) with match paid time off a wellness reimbursement mental health benefits and an experience bonus. For a detailed look at our benefits visit Qualtrics US Benefits.

Washington State Annual Pay Transparency Range

$126500 $181500 USD

Required Experience :

Manager

Key Skills

Conveyancing Paralegal,Fireworks,Logistics,Clinical,Avionics

Employment Type : Full Time

Experience : years

Vacancy : 1