Senior Digital Channel Enablement Manager (Broadband)

Senior Digital Channel Enablement Manager

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. This is a hybrid role with three days in the office.

We're looking for a bold, strategic thinker to accelerate T-Mobile's broadband growth story. As the Senior Digital Channel Enablement Manager, you'll own the roadmap that empowers our sales and marketing channels - connecting strategy, analytics, and execution to make broadband easier to sell, support, and scale. You'll work across Product, Marketing, BI, Tech, and Channel teams to build capabilities, remove roadblocks, and deliver measurable impact. If you love turning cross-functional chaos into clarity and momentum, this is your kind of role.

What You'll Do

Own the roadmap : Lead the broadband channel enablement and capability roadmap that powers growth across retail, digital, and partner channels.

Drive alignment : Bring together Product, Marketing, Tech, and Channel leaders to prioritize and deliver what moves the digital needle.

Manage execution : Oversee project scope, timelines, and inter-team dependencies - ensuring smooth delivery and commercialization.

Measure impact : Partner with Analytics teams to track adoption and prove what works through data.

Influence and communicate : Be the go-to source for broadband enablement updates, storytelling, and insights for executives and channel leaders.

Future-proof the channel : Identify capability gaps, champion new solutions, and prepare the business for what's next.

What You'll Bring

7+ years in channel enablement, marketing operations, or program management - ideally in telecom, tech, or consumer services.

Strong understanding of retail and digital ecosystems.

Proven ability to lead through influence and simplify complex cross-functional initiatives.

Hands-on experience with project management tools (Smartsheet, JIRA, Asana) and analytics platforms (Adobe Analytics, Power BI, Tableau).

Exceptional communicator who can flex between executive storytelling and frontline engagement.

Bachelor's degree required; Master's preferred.

Why T-Mobile?

You'll join the Un-carrier at a defining moment in broadband. We move fast, think big, and empower people to make an impact - backed by the network and culture that redefine what's possible.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and / or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and / or team performance.

To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.