Casino Host

Job Description

Job Description

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Interact with and provide exceptional service to established guests to enhance the guest’s experience. Actively recruit new players through verbal communication on the gaming floor. Build and enhance existing customer relationships via telephone and written correspondence. Assist in promotional events, issue comps based on established guidelines.

Job Functions

• Develop and maintain rapport with guests, coworkers, and other departments.
• Respond to customer questions, inquiries, complaints, requests, and needs.
• Interact with customers to promote increased play and repeat business.
• Provide information to guests regarding credit policies, Player’s Club details, promotions, special events, room types, and availability.
• Maintain and build ongoing relationships with rated players via telephone and direct mail.

Communicate consistently with table games management to ensure accurate player evaluation and status.

Qualifications

Must be able to obtain / maintain any necessary licenses and / or certifications.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.