Patient Account Representative
- Full-time
Patient Account Representative
Full time
Monday - Friday
Competitive pay and benefits
Henry Ford Health System is a private non-profit organization offering outpatient treatment in West Bloomfield, that caters to adults and young adults seeking help for substance use disorders. This center offers programs for substance use treatment including anger management, cognitive behavioral therapy, motivational interviewing, matrix model and relapse prevention.
Call and status outstanding claims with third party payors.
Review claims issues and make corrections as needed and rebill.
Utilize claims clearing house to review and correct claims. Resubmit electronically when available.
Review explanation of benefits to ascertain that claim processed and paid correctly.
Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.
Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum.
Prorate patient accounts and monitor that balance due is in the correct financial class.
Report an overview of the week to the BOD and participate in AR meetings.
Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
Assist financial counselors as needed.
Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.
Education / Experience / Skill Requirements :
High school diploma or equivalent required.
Three or more years' prior admissions and or collections experience in a hospital setting required.
Psychiatric experience preferred.
Licenses / Designations / Certifications :
Not applicable
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.
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