Care Manager
HomeWell Care Services of NW Indiana is looking for a long-term, dedicated, part-time to start Care Manager to join our team. We are seeking a professional and trustworthy individual who is experienced, able to take charge from the start, a quick learner, positive-minded, compassionate, and well-spoken. Potential to grow into full-time.
Position Details :
As an addition to our team, the Care Manager is our right-hand person, one who we can count on, one who is there for our clients, caregivers, and our office. This individual is responsible for coordinating, implementing and supervising the delivery of all services to agency clients and caregivers. Under the direction of the Owner / s, the Care Manager is also responsible for organizing and coordinating recruiting, assessments, care plans, scheduling and other administrative duties and processes as required to ensure agency operations run smoothly. Experience in healthcare is very beneficial to the role.
Minimum Qualifications :
- Must be seeking long-term employment.
- 1-2 years experience in office environment.
- One year of experience and / or working knowledge of healthcare industry preferred.
- LPN+ or degree in healthcare industry preferred, though knowledge and experience will be highly considered.
- Must have a reliable means of transportation with current insurance and a valid, unrestricted driver's license.
- Must pass a national / expanded criminal background check.
- Must possess excellent written and verbal communication skills and be able to interact effectively with a diverse audience including clients, families, designated client representative / s, care providers and other professionals.
- Must possess impeccable follow-up and attention to detail and be able to exercise initiative, problem solve and apply sound judgment.
- Able to supervise, assess and evaluate care providers and advocate on behalf of clients and families.
Main Duties and Responsibilities :
Manage recruiting and interviewing of Caregivers.Provide needed training and education to staff in agency office, client's home, via telephone, or other methods.Lead and manage caregiver orientation.Maintain reports, complete data entry.Participate in personnel evaluations for caregivers.Be responsible for agency weekend phone for weekend and after-hours calls as needed.Oversee general office operations as needed.Complete assessments for each new client.Develop and implement written care plans.Assign and schedule caregivers to clients.Manage call-offs to ensure client coverage.Regularly communicate with clients, families, designated client representatives.Supervise client care provided by agency personnel.Perform scheduled and non-scheduled in-home client support visits.Conduct reassessments as needed.Serve as a resource for clients and families, facilitating client education.Document supervision of client care, employees, and other pertinent matters.Ensure client records are current and properly maintained.Provide direct support to owner / s and team, including such tasks as planning, coordinating, and producing work that requires a high level of discretion and confidentiality; manage schedules, calendars and appointments.Other additional responsibilities as needed / required.Note : Position is part-time with possibility for full-time in the future.