Executive Assistant

Job Description

Job Description

Who We Are

Oncourse Home Solutions (OHS) is a people-centric, $500M organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We do what is right for our people so they can do their best when serving our 1.8+ million customers across the U.S. Our mission is to create lasting value for our customers and our partners by helping homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Our vision is to make our products and services accessible to our customers and our partners by becoming the most trusted and reliable home solutions organization in the market. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported.

As a US-based warranty provider, we provide expertise in safety and homecare to our customers. Our integrated solutions meet customer needs both inside and outside the home. Inside the home we protect critical aspects of home function such as plumbing, heating and cooling, appliances, power surges, hot water heater, and interior electrical. Outside the home we provide protection for critical lines (water, gas, wells, sewers, electric and septic). We primarily go to market B2B2C, partnering mostly with water / gas / electric utilities and municipalities to offer our product leveraging their brand for marketing and often adding our subscription fee to the water / gas / electric bill itself. When our customers need help with home maintenance, repair, or coverage, OHS is there. This is what it means to be an ‘Oncourse SUPER’—Successful, United, Progressive, Empathetic, Reliable. SUPERs get it done. We sweat homeownership so our customers and partners don’t have to.

As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and / or harassment.

Position Summary

We are looking for an Executive Assistant to support ~ 4 members of the executive team in a fast-paced, exciting, and growing organization. In collaboration with a team of Executive Assistants, this person will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives and other external customers, partners, and shareholders.

This Hybrid role is based in our Naperville, IL office. Our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (generally T-TH in office). M and F may occasionally be needed for business purposes.

Responsibilities include but are not limited to :

• Manage Business Development (BD) conference and tradeshow registration and logistics.
• Logistics liaison for the OHS Advisory Board.
• Managing complex calendars, planning and organizing events for both the executive team and external partners.
• Manage, coordinate, and arrange travel and travel-related activities, including hotel booking, transportation, and meal coordination.
• Preparing detailed travel and expense reports, reconcile corporate card accounts, and follow through / follow-up on report.
• Build a positive team environment and establish working relationships with other Executive Assistants to ensure a cohesive work group, providing coverage to others as needed.
• Coordinate and manage projects and tasks, as well as compile, analyze, and interpret data as needed, and create impactful presentations (PowerPoint) on an as-needed basis.
• Maintain a high degree of professionalism and strict confidentiality with all materials and exercise the utmost discretion when interfacing with the business and all employees.
• Coordinate events, logistics, and programs for the occasions such as but not limited to team all staffs, training classes, monthly all staff meetings, and other in person / on property team events and celebrations as needed.
• Greet and welcome visitors and guests offering polite, professional customer service while they while determining what level of support they need as a guest at any OHS location / event.

We're Excited if This is You

Experience and Qualifications of the Role

Computer Skills Needed to Perform this Job

Education

Certificates, Licenses, Registrations

N / A

We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing.  The base pay range for this position is $62,000 - $125,000 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target.

Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location.

Join our SUPER Team and Enjoy Amazing Benefits!

Competencies

Communicate Effectively - Is able to communicate verbally clearly and succinctly and in writing in a variety of settings and styles; can get messages across that have the desired effect.

Timely Decision Making - Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision.

Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.

Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things after moving on; can comfortably handle risk and uncertainty.

Strategic Agility - Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Perseverance - Pursues everything with energy, drive, and a need to finish; seldom gives up after finishing, especially in the face of resistance or setbacks.