Room Service Associate / Dietary Aide / Patient dining associate / Food service worker

Job Description

Immediate need for a talented Room Service Associate / Dietary Aide / Patient dining associate / Food service worker . This is a 12+ Months Contract opportunity with long-term potential and is located in New York, NY (Onsite) . Please review the job description below and contact me ASAP if you are interested.

Job ID : 25-90385

Pay Range : $20 - $22 / hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities :

• Responsible for delivery and collection of patient Menus and meal trays for assigned floors.
• Ensures that patients receive appropriate trays, enteral feedings, nourishments, and snacks within specified time frames.
• Maintains nourishments / supplies on the nursing unit pantry.
• Provides room service information to patients.
• Acts as liaison with Clinical Dietitian and Nursing personnel.
• Distributes patient Menus for meal service within established timeframes; collects Menus when appropriate.
• Assists patients with Menu selections.
• Distributes and collects Patient Satisfaction Survey.
• Generates and prints all necessary reports (e.g., Exception File, Unit Round Sheet, and Missed Meal Report).
• Uses Exception File and Unit Round Sheet to ensure that every patient listed has a Menu to be distributed; checks that information on the Menu (i.e., name, room number, identification number, and diet order) corresponds with Unit Round Sheet / Exception File.
• Ensures that corrective action (e.g., contacting Diet Office, nurses station) is taken if information is incorrect or missing.
• Determines which patients (i.e., late and new admissions) have not received Menus; distributes Menus at established times.
• Contacts patients who did not order a meal on assigned units; identifies reason(s) for missed meal and determines appropriate intervention as per departmental procedures.
• Assesses which meal ordering system is appropriate during the patient’s stay based on established criteria.
• Welcomes new patients and orients them to Room Service Program, if applicable.
• Assists patients to make meal selections on Menu; offers substitutions to patient if patient is unsatisfied with standard Menu options.
• Collects Menus with patient selections and sends to Diet Office; places patient meal order if applicable.
• Writes patients’ name, room number and diet order on Menu for the three meals, when automated Diet Office System is not operating.
• Distributes Patient Satisfaction Survey to patients during first and third week of each month.
• Uses Unit Round Sheet to fill in name, room, diet, and date on survey. Assists patient to fill out survey, if necessary.
• Collects completed surveys within 24 hours of distribution and returns to Diet Office
• Distributes and collects meal trays, nourishments, feedings, nourishments or snacks on assigned floors, within established timeframes.
• Retrieves cart from cargomaster on unit, within specified timeframes.
• Assembles hot and cold components to tray; adds beverage; ensures trays are properly set up (e.g., correct tray setting, no spillage, covers secure).
• Assesses tray accuracy by ensuring items on tray match identically to meal ticket before tray delivery; contacts the Diet Office to report missing items, if necessary.
• Verifies that name on tray and door match prior to tray delivery.
• Ensures that every patient who is supposed to receive a tray does so.
• Makes sure that patients who are under NPO orders are not served food.
• Inquires about missing patients’ whereabouts from nursing staff, before leaving the unit; arranges for tray delivery of transferred patients as appropriate.
• Requests new trays from Diet Office (e.g., patient is dissatisfied with food, items are missing, special orders); offers patient an alternate choice, within diet restrictions, if they are dissatisfied with the food.
• Removes soiled trays, dishes, and silverware if patient is done. Returns all soiled trays via cargomaster or service elevator.
• Collects payment following tray delivery to guests and staff, when appropriate.

Key Requirements and Technology Experience :

Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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