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Director, Solutions Engineering

Director, Solutions Engineering

F5Stockton, CA, US
1 day ago
Job type
  • Full-time
Job description

Solutions Engineering Manager

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

This is a remote position and can be located anywhere in the U.S.

Position Summary :

This role is responsible for directing all aspects of the Solutions Engineering organization in the Americas, with a focus on pre-sales technical sales. Establishes objectives and work plans and delegates assignments to solutions architects. This role will be responsible for ensuring that the SA organization is scalable to meet / exceed F5 company goals. Responsible for the direct management of the Americas Theater Solution Architects.

Primary Responsibilities :

  • Responsible for upholding F5's Business Code of Ethics and for promptly reporting violations of the Code or other company policies
  • Management duties include the supervision of exempt-level staff. This includes but is not limited to conducting performance evaluations, approving paid time-off (PTO), assigning or delegating work, providing on-the-job training, giving mentorship to staff, conducting performance improvement plans, taking disciplinary action, and interviewing candidates for open positions
  • Define core FY objectives, strategy, and priorities for the theater SA organization.
  • Partner with management to define headcounts quarterly and yearly, ensuring the SA organization is scalable to meet and exceed goals and objectives. Balance candidate recruitments in collaboration with HR
  • Communication ensure effective communication and build an environment of teamwork and cooperation with your department and the rest of the organization
  • Develop and prioritize the SA organization to meet / exceed goals. This includes both technical and professional development.
  • Develop SA retention, recognition, compensation, and career planning
  • Develop SE & SA skills assessment and job planning
  • Identify consistent market trends and communicate them to PM, PD, etc., to help drive product requirements and ensure customer success, thereby increasing F5 solutions' competitiveness.
  • Present F5 strategy, solution messaging, and roadmap to C-level & technical audiences, as well as at industry events and conferences.
  • Demonstrate ability to understand customer requirements and challenges, and present appropriate F5 solutions
  • Identify and analyze the competition
  • Provide product feasibility analysis in support of sales efforts with sales leadership
  • Perform other related duties as assigned.

Knowledge, Skills, and Abilities :

  • Outstanding written and verbal communication skills
  • Experienced in project management and negotiation skills
  • Expert knowledge of the F5 product line
  • Detailed understanding of AI, Kubernetes / micro services, application security, networking technologies, and application delivery
  • Ability to navigate and influence in a matrix organization
  • Ability to lead in a constantly evolving environment, prioritize, and handle ambiguity
  • Ability to converse with technical and business personnel fluently at all levels of the organization
  • Outstanding presentation skills with the ability to articulate complex technologies
  • Ability to partner effectively with sales management (and other sales support teams) to identify new sales strategies and market opportunities
  • Qualifications :

  • BS or BA degree required in Engineering, Computer Science, or an analytical / quantitative discipline
  • 5+ years in a pre-sales solutions architect role in enterprise environment required
  • 3+ years of experience in a leadership role or as a people manager preferred.
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