Imports Operations Coordinator

Job Description

Job Description

Company Description

Trove Brands is a privately held house of brands, including BlenderBottle®, Owala™, and Whiskware™. Our patented and best-selling products are designed to simplify and improve everyday life with leading-edge innovation, incomparable quality, and aspirational style.

A career at Trove Brands is not about punching the clock. It’s about embracing exciting and fast-paced opportunities that sharpen your skills, drive innovation, and play an integral role in growing our global reach. Your work will not only impact the company, but it will also impact the lives of millions of people worldwide. When you step up to a career at Trove, you step up to cutting-edge excellence. You sign up for bold action and invigorating synergy. You agree to face—and break through—new challenges every single day.

The Imports Operations Coordinator is responsible for coordinating and overseeing the shipping of containers and air freight from manufacturers to final destinations. This role helps ensure competitive pricing, timely deliveries, and compliance with international shipping regulations. The ideal candidate will build strong relations with freight forwarders, monitor shipping KPIs, and implement strategies to improve supply chain efficiency.

Job Description

Every role at Trove Brands is critical to our successful functioning as a whole. Your specific responsibilities as a part of Team Trove will include :

Container and Air Freight Shipping

• Ensure factories place bookings with freight forwarders in a timely manner.
• Confirm booking details, including carton quantities, POs, ship method, and destinations.
• Monitor key shipment milestones and resolve shipment exceptions.
• Provide packing lists to devan warehouses and schedule deliveries as needed.
• Process containers in Acumatica ERP, ensuring accurate landed costs and release of POs.
• Investigate and resolve shortages, overages, and damages, holding responsible parties accountable.
• Provide expedited shipping options when required and assess the necessity of such services.
• Communicate shipping delays and estimated delivery dates to internal teams.

Freight Forwarder Management

Customs Compliance

Additional Responsibilities

Key Performance Indicators (KPIs) :

Qualifications

Required :

Preferred :

Additional Information

Our culture is passionate, entrepreneurial, and full of energy. We value innovation through collaboration. And while we work smart and hard, we also connect and celebrate with just as much gusto. We host team-building activities, athletic events, and seasonal celebrations to foster a sense of community and recognize accomplishments. Bottom line? You’ll love it here.

Among the many benefits our team members enjoy are :

Trove Brands is an equal opportunity employer.

Unfortunately, phone calls about this position are not accepted.

This position will be in the office.