Talent.com
Vice President, Service Executive - Broker & COI (TotalSource)
Vice President, Service Executive - Broker & COI (TotalSource)California Staffing • La Palma, CA, US
No longer accepting applications
Vice President, Service Executive - Broker & COI (TotalSource)

Vice President, Service Executive - Broker & COI (TotalSource)

California Staffing • La Palma, CA, US
24 days ago
Job type
  • Full-time
Job description

Vice President, Service Executive - Broker / COI Channel

We are hiring a Vice President, Service Executive - Broker / COI Channel within our TotalSource organization. As a senior leader within the Client Service organization, the Vice President, Service Executive is responsible for the strategic oversight and leadership of Payroll, Implementation, and client-facing Human Resources service teams within the TotalSource Broker / Center of Influence (COI) Channel. This role focuses on designing and executing a comprehensive service strategy that supports both the evolving needs of our clients and the expectations of our broker and COI partners. In this role as the Vice President, you will foster strong relationships with referring Broker / COI partners, manages alignment with the Sales organization, and ensures high-quality service delivery across all functions. The role also supports acquisition activities and champions continuous improvement initiatives to enhance the client and partner experience. Ready to #MakeYourMark? Apply now!

What You'll Do : Responsibilities

  • Lead Strategic Service Execution
  • Drive Client & Partner Account Management
  • Manage Sales Relationship & Channel Coordination
  • Set Vision & Operational Goals
  • Build & Develop High-Performance Teams
  • Champion Associate Engagement
  • Enhance Cross-Functional Collaboration
  • Lead Channel Partner Experience Program
  • Manage Financial & Operational Planning
  • Support Field Activities

Reporting Relationships

  • Supervisor : VP / GM, HRO PEO TotalSource
  • Supervising Authority : 6 direct reports with ~60 indirects across varying locations
  • To Succeed in This Role : Requirements

  • This position will follow our hybrid working arrangement and can sit in the following locations : Alpharetta, GA, Roseland, NJ, Augusta, GA, Miami, FL, Norfolk, VA or La Palma, CA. Experience supporting associates virtually and onsite is strongly preferred.
  • 15+ years of experience in leadership roles managing exempt and non-exempt teams, with a focus on service delivery, project management, and process improvement.
  • Strategic thinker with the ability to assess complex situations, synthesize data, and drive changes to deliver results.
  • Demonstrated success managing national, matrixed teams.
  • Proven success in developing and executing strategic service strategies to achieve business results.
  • Strong experience working with and supporting Sales and broker / COI partnerships.
  • Effective at leading leaders and fostering leadership development.
  • Excellent communication and presentation skills.
  • Evidence of success in Talent and Leadership Development.
  • Ability to manage competing priorities in a fast-paced environment.
  • Demonstrated ability to work across organizations with limited supervision.
  • Strong analytical skills and ability to produce high quality and volume at a fast pace.
  • Strong relationship-building skills with internal and external stakeholders.
  • Ability to travel as required (~50% of time).
  • A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include :
  • Experience noted above, OR
  • Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.
  • Bonus Points For These : Preferred Qualifications
  • Experience with LEAN / Six Sigma methodologies.
  • Background in payroll, implementation, and / or contact center operations.
  • Working knowledge of Workforce Now payroll systems and related tools
  • Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits : Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $210,700.00 - USD $352,700.00 / Year.

    A little about ADP :

    We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

    Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP :

    ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including : race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

    Ethics at ADP :

    ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.

    Create a job alert for this search

    Executive Vice President • La Palma, CA, US

    Related jobs
    AVP / VP, Portfolio Manager

    AVP / VP, Portfolio Manager

    Cathay Bank - Headquarters • El Monte, CA, United States
    Full-time
    Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success....Show more
    Last updated: 30+ days ago • Promoted
    VP of Enterprise Tech Strategy & Transformation

    VP of Enterprise Tech Strategy & Transformation

    Pacific Asset Management, LLC • Newport Beach, CA, United States
    Full-time
    A leading financial services firm in Newport Beach is seeking a VP, Technology Planning and Execution to shape and execute a transformative technology strategy. This role demands extensive experienc...Show more
    Last updated: 12 days ago • Promoted
    AVP / VP, Client Service Manager

    AVP / VP, Client Service Manager

    Cathay Bank - Headquarters • El Monte, CA, United States
    Full-time
    Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success....Show more
    Last updated: 30+ days ago • Promoted
    Vice President Clinical Operations

    Vice President Clinical Operations

    HardestyLLC • Azusa, CA, US
    Full-time
    Our client, OneLegacy, is dedicated to providing the opportunity to improve and extend lives through organ and tissue donation for transplantation. The Vice President, Clinical Operations (VPCO) is ...Show more
    Last updated: 30+ days ago • Promoted
    VP of Brokerage

    VP of Brokerage

    Custom Goods • Costa Mesa, CA, United States
    Full-time
    The VP of Brokerage is responsible for the overall management and profitable growth of the Freight Brokerage service offering. This individual would report directly to the SVP of Transportation and ...Show more
    Last updated: 1 day ago • Promoted
    Vice President Revenue Cycle Operations

    Vice President Revenue Cycle Operations

    The Oncology Institute of Hope and Innovation • Cerritos, CA, US
    Full-time
    Vice President Revenue Cycle Operations.Founded in 2007, The Oncology Institute (NASDAQ : TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community settin...Show more
    Last updated: 1 day ago • Promoted
    Vice President or Senior Vice President, Deputy General Counsel

    Vice President or Senior Vice President, Deputy General Counsel

    Whittier Trust Company • Newport Beach, CA, US
    Full-time
    Vice President or Senior Vice President, Deputy General Counsel Join to apply for the Vice President or Senior Vice President, Deputy General Counsel role at Whittier Trust Company.Whittier Trus...Show more
    Last updated: 30+ days ago • Promoted
    U.S. Private Bank - Private Banker - Vice President or Executive Director

    U.S. Private Bank - Private Banker - Vice President or Executive Director

    JPMorganChase • Pasadena, CA, United States
    Full-time
    Private Bank - Private Banker - Vice President or Executive Director.Private Bank - Private Banker - Vice President or Executive Director. Continue with Google Continue with Google.Private Bank - Pr...Show more
    Last updated: 21 days ago • Promoted
    Vice President, Procurement and Vendor Strategy

    Vice President, Procurement and Vendor Strategy

    The Oncology Institute of Hope and Innovation • Cerritos, CA, US
    Full-time
    Vice President, Procurement And Vendor Strategy.Founded in 2007, The Oncology Institute (NASDAQ : TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the communit...Show more
    Last updated: 30+ days ago • Promoted
    U.S. Private Bank - Private Banker - Vice President or Executive Director

    U.S. Private Bank - Private Banker - Vice President or Executive Director

    JPMorgan Chase & Co. • Pasadena, CA, United States
    Full-time
    We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J. If you have an entrepreneurial ...Show more
    Last updated: 20 days ago • Promoted
    Executive VP of SaaS Sales & Revenue Growth

    Executive VP of SaaS Sales & Revenue Growth

    Veros Real Estate Solutions (Veros) • Santa Ana, CA, United States
    Full-time
    A leading technology company in Santa Ana is seeking a VP of Sales to develop and manage sales strategies.The successful candidate will have at least ten years of sales experience, including five i...Show more
    Last updated: 13 days ago • Promoted
    Vice President, Opportunistic Credit

    Vice President, Opportunistic Credit

    PIMCO Europe Ltd. • Newport Beach, CA, United States
    Full-time
    Vice President, Opportunistic Credit page is loaded## Vice President, Opportunistic Creditlocations : Newport Beach, CA USAtime type : Full timeposted on : Posted 28 Days Agotime left to apply : ...Show more
    Last updated: 10 days ago • Promoted
    Non Profit Executive Director

    Non Profit Executive Director

    TradeJobsWorkforce • 92703 Santa Ana, CA, US
    Full-time
    Non Profit Executive Director Job Duties : Responsible for planning, organization, and direction of the organization's ope...Show more
    Last updated: 30+ days ago • Promoted
    Vice President of Business Development

    Vice President of Business Development

    Lisinski Law Firm • Pasadena, CA, United States
    Full-time
    Our mission is to change as many lives as possible by offering immigration solutions even in the most difficult cases.We look at all possible options to keep our clients in the United States with t...Show more
    Last updated: 30+ days ago • Promoted
    VP of Growth & Strategic Partnerships

    VP of Growth & Strategic Partnerships

    Lisinski Law Firm, LLC • Pasadena, CA, United States
    Full-time
    A leading immigration law firm in California is seeking a Vice President of Business Development to drive revenue growth and optimize operations. The ideal candidate will have over 10 years of exper...Show more
    Last updated: 10 days ago • Promoted
    Regional CTO

    Regional CTO

    VirtualVocations • Fullerton, CA, United States
    Full-time
    A company is looking for a Regional CTO to provide leadership and strategy in technology solutions for external customers. Oversee technology development for external customers to drive business gro...Show more
    Last updated: 2 days ago • Promoted
    VP of Brokerage

    VP of Brokerage

    Customs Goods LLC • Costa Mesa, CA, United States
    Full-time
    The VP of Brokerage is responsible for the overall management and profitable growth of the Freight Brokerage service offering. This individual would report directly to the SVP of Transportation and ...Show more
    Last updated: 2 days ago • Promoted
    Vice President, Opportunistic Credit

    Vice President, Opportunistic Credit

    LGBT Great • Newport Beach, CA, United States
    Full-time
    Vice President, Opportunistic Credit • •## at### • •Description • •PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients’ capital ac...Show more
    Last updated: 30+ days ago • Promoted