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Cashier/Guest Services
Cashier/Guest ServicesPUSH START PLAY LLC • Lewisville, TX, US
Cashier/Guest Services

Cashier/Guest Services

PUSH START PLAY LLC • Lewisville, TX, US
30+ days ago
Job type
  • Part-time
Job description
Benefits:
  • Fun Environment
  • Employee discounts
  • Flexible schedule


Job Summary:
We call this position our Hospitality Hero! This person plays a key role in ensuring a smooth and enjoyable experience for guests by performing multiple duties in the front-of-house area. This position includes greeting guests, taking orders, delivering food, handling Point of Sale transactions, and ensuring a welcoming environment. A combination of excellent customer service, organizational skills, and multitasking ability is essential for this role.


Key Responsibilities:
Reception Duties:


  • Guest Greeting and Seating:
    • Greet guests with a friendly and professional attitude as they enter the venue.
    • Answer phones, and assist guests with inquiries regarding services.
  • Guest Experience:
    • Provide information about menu items, daily specials, or promotions.
    • Ensure a positive first impression by maintaining a clean and organized reception area.
    • Communicate effectively with the kitchen and service staff regarding guest needs.

Food Runner Duties:


  • Deliver Food to Guests:
    • Retrieve prepared food from the kitchen and deliver it to the correct table or guest in a timely and efficient manner.
    • Ensure that food is presented attractively and accurately, and check that the order is correct before delivery.
    • Assist guests with any requests (e.g., additional condiments, drinks) during food delivery.
  • Guest Interaction:
    • Ensure that guests have everything they need for an enjoyable meal, such as utensils and napkins.
    • Respond to any concerns or requests in a professional and friendly manner.
  • Food Safety and Cleanliness:
    • Ensure that food is delivered at the appropriate temperature and is handled in accordance with health and safety guidelines.
    • Assist with keeping the dining area clean, including clearing empty dishes and wiping down tables.

    • Cashier Duties:
      • Process Transactions:
        • Handle payments for food services and merchandise accurately and efficiently.
        • Manage and maintain the register area, ensuring that it is organized and free of clutter.
      • Order and Payment Assistance:
        • Take customer orders when needed and accurately input them into the system.
        • Provide assistance to guests during the checkout process, answering questions and ensuring they are satisfied with their experience.
      • Sales and Promotion Support:
        • Assist with promoting special offers, loyalty programs, or upsell additional items (e.g., drinks, desserts).
        • Ensure that all payments are properly documented and accounted for.

    • Additional Responsibilities:

      • Assist with other duties as needed, such as restocking supplies, assisting with setup/cleanup, or running errands.
      • Maintain cleanliness and organization in all areas of responsibility.
      • Ensure the workplace is compliant with health, safety, and company standards.

    • Skills and Qualifications:

      • High school diploma or equivalent preferred.
      • Previous experience in customer service or hospitality is a plus.
      • Strong communication and interpersonal skills.
      • Ability to multitask and remain calm and efficient during busy periods.
      • Knowledge of cash register systems or point-of-sale (POS) systems is a plus.
      • Ability to work in a fast-paced environment and handle guest concerns with professionalism.
      • Excellent attention to detail and organization skills.

    • Physical Demands:

      • Ability to stand and walk for extended periods of time.
      • Ability to lift and carry heavy trays or items (up to 30 lbs).
      • Ability to bend, stoop, and reach when needed.


    • Working Conditions:
      • Work is performed in a fast-paced restaurant or entertainment environment.
      • The position requires customer-facing interaction, and the work environment may be noisy or busy during peak hours.
      • Flexibility to work evenings, weekends, and holidays as needed.




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Cashier/Guest Services • Lewisville, TX, US

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