LLH Recruitment Solutions is seeking a Full-Time Collections / Billing Specialist starting as soon as possible, for one of our clients based in Phoenix, AZ Metropolitan area . Must be able to work In Office.
As a Collections / Billing Specialist, you will be working with internal and external customers to perform collection and billing functions to support the collections team.
Responsible to contact customers with overdue accounts, negotiate payment arrangements, and ensure the timely collection of outstanding debts.
Responsibilities
Monitor accounts receivable aging for all overdue accounts
Communicate with customers daily with delinquent accounts via email and / or phone and attempt to secure payment to settle open accounts.
Research discrepancies and help to settle disputes asap
Maintain detailed logs of customer interactions, and customer status
Send customer copies of invoices and credit memos upon request
Assist and resolve customers billing questions
Skills & Abilities
Must possess excellent communication skills (written and verbal)
Solid collection, analytical, and reconciliation skills
Problem-solving skills
Strong customer service skills
Must be able to multi-task in fast paced, high transaction business environment
Ability to work both independently and in a team setting with minimal supervision
Great attention to detail with strong time management skills
Solid excel experience
Education and Qualifications
High school diploma with college degree a plus
3 + years collections / billing or accounts receivable experience
Proficient with Microsoft Office; experience with QuickBooks and Great Plains is a plus
Benefits
Benefit offerings include : medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan.
Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Pay Details : $ to $ per hour
Search managed by : Nancy Taylor
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.