Regulatory Auditor Position
The Regulatory Auditor position plays a critical role in safeguarding the integrity and compliance of pharmacy operations. This position is responsible for conducting comprehensive audits of pharmacy locations, ensuring adherence to company policies, standard operating procedures, and all applicable state and federal regulations. This position evaluates pharmacy practices, identifies potential risks, and provides actionable insights to enhance operational efficiency and ensure regulatory compliance. This role requires a keen attention to detail, a strong understanding of pharmacy regulations, and the ability to collaborate with stakeholders to drive continuous improvement in audit processes and compliance standards.
Essential Functions :
- Conducts comprehensive pharmacy audits, both virtually and in-person, following a structured and consistent cadence as established by the Compliance Department, ensuring adherence to internal policies and regulatory requirements.
- Prepares detailed, accurate, and timely audit reports outlining findings, trends, and compliance gaps, and communicates them to the appropriate management team members for corrective action.
- Coordinates with Pharmacy Operations to align audit findings with operational and strategic goals, providing data-driven insights that support decision-making, enhance compliance, and drive continuous improvement across pharmacy operations.
- Collaborates with store management during on-site audits to address compliance issues in real-time, when feasible, minimizing operational disruptions.
- Assists in developing corrective action plans ensuring long-term compliance and risk mitigation.
- Partners with Pharmacy Operations to identify training opportunities for pharmacy staff based on audit findings, fostering continuous education and process improvement.
- Generates data-driven reports to track compliance trends, identify high-risk areas, and proactively target areas for future audits to strengthen overall pharmacy operations.
- Conducts audits within both the dispensing and patient management systems, identifying potential compliance risks, inappropriate usage, and areas prone to high error rates.
- Upholds the highest standards of confidentiality in all aspects of the role, ensuring the integrity and privacy of patient and business information.
- Maintains strict patient confidentiality in accordance with HIPAA and all relevant regulations.
- Adheres to all organizational policies, procedures, and ethical business practices, ensuring a culture of compliance and operational excellence.
- Perform other duties as assigned.
Competencies :
Strong leadership skills and business acumen.Ability to assess processes and implement process improvement.Ability to work collaboratively to achieve corporate initiatives.Ability to adapt to change and support others to adapt and embrace new ways of doing things. Able to challenge the status quo and contribute to implementation of best practices.Possesses leadership skills and abilities : time management and organizational skills, professionalism, communication skills, both oral and written, and ability to prioritize effectively.Required Qualifications :
Bachelor's degree in a healthcare-related field preferred; equivalent work experience in a pharmacy environment with progressively increasing levels of responsibility will be considered.Minimum of 5 years of experience in pharmacy operations, auditing, compliance, or regulatory oversight, preferably within a retail, specialty, or hospital pharmacy setting.Strong knowledge of state and federal pharmacy laws, regulations, and compliance requirements, including but not limited to HIPAA, DEA, FDA, and Board of Pharmacy regulations.Experience conducting pharmacy audits, identifying compliance risks, and implementing corrective actions to ensure adherence to internal policies and external regulatory standards.Familiarity with pharmacy management systems, dispensing software, and electronic health records (EHRs) to effectively audit patient profiles and operational workflows.Proven ability to work collaboratively with pharmacy leadership, compliance teams, and frontline pharmacy staff to drive process improvements and ensure a culture of compliance.Preferred Qualifications :
Certified Pharmacy Technician (CPhT) registration preferred, with a solid understanding of pharmacy workflows, medication dispensing, and inventory control.Experience with sterile compounding and central fill pharmacy operations preferred.Working Environment :
This is a remote position.Position requires a minimum of 50% travel.All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.