L3 Network Tech

Title - Network Support Technician

Location - Santa Clara, CA

Duration - 3 month contract-to-hire

Pay Rate - $26 / hr

Responsibilities -

• Providing first level Smart Hands support to second level and third level support teams
• Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 5, Enhanced Category 5, Category 6 and 7, and Fiber Optic cabling.
• ssist with material control to ensure all required materials are available to complete the daily work.
• Ensure quality and safety guidelines are followed.
• Ensure ticketed requests are assigned, communicated, and addressed within customer SLA.
• Perform quality evaluate, diagnose, troubleshoot cabling systems, and perform replacement / repairs as necessary.
• Provide support in assisting data center teams and data center managers in accomplishing daily infrastructure new landings within SLA.
• Receive Hardware shipments for data center equipment landings
• Validation Purchase Order accuracy of Hardware received
• Unboxing and Recycling of materials
• Move Equipment from dock to staging areas and or to DC racks
• Installation or retrofitting of server racks - rail and shelving installation
• Power and network cable installation and cable management
• Scanning and Labeling of installed devices (network or server)
• Designate parts identified for spare part stock inventory
• Proper e-waste handling and disposal
• Equipment shipping and receiving as needed
• Provide Escort Service for vendors / techs
• Work Request Tasks from Service Now ticket system

Qualifications -

Experience with -