Marketing Coordinator

Marketing Coordinator

We at Pine Rest believe in the power of healing and that everyone in our community has the right to expert care for mental health and substance use disorders. We are much more than just the third largest non-profit behavioral health system in the country, our 220-acre main campus, and our network of clinical sites across Michigan. We are a tight-knit community of healers who witness the impact of our life-changing work each day.

Each day, we are closing the gaps in access to care. We are innovating through leading-edge research, testing, programs, and treatment modalities that others replicate across the country. Our services include a state-of-the-art psychiatric urgent care center and a soon-to-be-built pediatric behavioral health center, outpatient, inpatient, partial hospitalization (day programs), assessment and testing, residential, addiction treatment and specialty services such as crisis response, employee assistance programs, forensic psychiatry and psychology, and neuromodulation. On-the-job educational programs for nurses, psychologists, advanced practice providers, psychiatrists, and chaplains are equipping the next generation of care providers.

We are passionate about serving and are honored to be a part of this incredible work.

As a Marketing Coordinator at Pine Rest, you'll be part of a tight-knit team that believes in the healing power of your expertise and compassion. The Marketing Coordinator is responsible for the day-to-day operational activities of the marketing & communications department across multiple platforms for one of the largest behavioral health organizations in the nation. The position provides executive-level support to department director and managers. Develops and maintains existing records, monitors budget and manages office. Additionally, the employee serves as a facilitator and coordinator of special events. The Marketing Coordinator is dedicated to excellent customer service, enthusiastic about the care we offer, and fosters a sense of belonging and empowerment in a diverse workplace.

Principal Duties and Responsibilities :

• Creates a customer-friendly environment. Establishes / maintains mutually constructive relationships with customer (both internal and external). This may involve recruitment, serving as a liaison, determining the occurrence of problems, and the celebration of successes.
• Evaluates / monitors the impact of program or process, recommending and implementing changes.
• Develops / maintains up-to-date record keeping systems, including data collection, data analysis and tracking related activity.
• Develops / maintains an up-to-date understanding of Pine Rest programs and their needs.
• May coordinate special events or be assigned special projects.
• Acts as a steward in the coordination of special events, time management and program activity.
• May act as a consultant in area of specialty to other department members and managers.
• Makes recommendations on procedures, reports, and / or computer system changes related to program.
• Effectively communicates program / procedural changes to appropriate individuals, groups, or organization.
• Complies with internal and external policy.
• Maintains knowledge of current trends and developments in field by reading appropriate books, journals and other literature and attending related conferences, seminars and the like.
• Problem solves non-routine issues. Decisions made at this level will affect department and have limited potential to affect related programs.
• Manage calendars, write correspondence, provide support and anticipate needs of marketing executives.
• Purchasing, monitor budget and manage, process and track expenditures.
• Develop and manage marketing databases using SharePoint, Access, Excel and CRM software.
• Manage exhibit booth travels, process paperwork for conferences, train staff to set up and take down exhibits, provide collaterals and promotional items.
• Plan and host events such as open houses and press conferences.
• Utilize website content management system to update website, post events to calendar, set up event registrations and upload information to staff intranet.
• Fulfill online and phone orders for marketing materials, determine point of contact for other requests / questions, and follow through on handling.
• Manage Speakers Bureau by working with clinic managers to fill requests from churches, schools and businesses.
• Manage creative projects such as brochures, invitations, posters, information sheets, postcards and other collateral materials. Vendor relations, negotiation and quality control of products. Meet delivery deadlines and communicate with clients. Produce and order business cards for all staff.

What Does This Role Require?

Benefits :

Pine Rest provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

All new employees are subject to a criminal background check and education verification which may include sending a copy of your high school diploma, GED, or college transcripts.

Successful completion of a drug screen prior to employment is also part of our background process.

Pine Rest Christian Mental Health Services requires all employees to receive the COVID-19 vaccinations subject to certain exclusions. Pine Rest is committed to granting reasonable accommodations in accordance with applicable laws.