Switchboard Operator

Switchboard Operator Opportunity

Do you have the PRN career opportunities as a Switchboard Operator you want with your current employer? We have an exciting opportunity for you to join TriStar Summit Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare. TriStar Summit Medical Center, offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include comprehensive medical coverage, additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more. Fertility and family building benefits through Progyny, free counseling services and resources for emotional, physical, and financial wellbeing, family support, including adoption assistance, child and elder care resources and consumer discounts, 401(k) Plan with a 100% match on 3% to 9% of pay, Employee Stock Purchase Plan, retirement readiness and rollover services and preferred banking partnerships, education assistance, colleague recognition program, and Time Away From Work Program. Note : Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a Switchboard Operator where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

The PBX Operator is responsible for operating hospital switchboard and pager system and implementing all emergency plans according to hospital policy. What you will do in this role : Receive and direct all incoming calls to the appropriate party, in a timely and professional manner. Coordinate with Hospital units and staff during visitation times while providing excellent customer service to all employees, visitors, physicians, patients, and referral sources. Coordinate with RESPOND on individuals presenting for assessments and entering information into the EMTALA log and also on calls and / or regarding potential concerns for customers waiting to be assessed and / or admitted. Assist in any possible way with customer / patient / family needs during phone call and visitation times as well as for those waiting to be seen by hospital staff for any reason. Coordinate with business office meal ticket monies, safe entries and removals, mail distribution, and vehicle sign ins / outs. What qualifications you will need : High School Diploma or GED required. PBX / Customer Service Experience preferred.

TriStar Summit is a 230+ bed comprehensive facility. We serve Davidson, Wilson, and surrounding counties. We include a Level III Trauma Center. We offer a full array of acute care services. These include cardiology, oncology, orthopaedics / spine, rehabilitation, and women's services. We are an Accredited Chest Pain Center with PCI. We are a Primary Stroke Center. TriStar Summit is a leading provider of emergency heart and stroke care. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Switchboard Operator opening. We review all applications. Qualified candidates will be contacted for interviews. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.